Warning! Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.
. . Knowledge Base Link Ensure that the PC to be installed meets the xPortalNet software requirements. Ensure that the software's pre-requisite installation has been completed. Users may refer to How to Install Microsoft SQL Server 2012 to complete the pre-requisite installation. Ensure that the xPortalNet software is installed. Users may refer to TIKB-000020 How to install xPortalNet software for the complete installation procedures.
. . Summary. Step-by-step Guide:Step 1: To avoid any general exception handling issues during running the xPortalNet software, users are encouraged to check the xPortalNet software for any compatibility issues.
Step 2: Right-click xPortalNet Comm Service Controller desktop icon > Properties.
Figure 1: To Check for any Compatibility Issues
Step 3: Go to Compatibility tab, check the Run this program as an administrator checkbox. Click Apply and click OK.
Figure 2: The Properties Window
Step 4: Run the xPortalNet Services.
Figure 3: To Run the xPortalNet Service Software
Step 5: The following screenshots are messages that will be shown at your taskbar:
Figure 4: xPortalNet Comm Service Running Message
Figure 5: xPortalNet Comm Service Database Not Initialized Yet Message . Note The Database Not Initialized Yet Message will only be shown for first time installation where the software does not detect an initialized database. . .
Figure 6: USB Dongle Licese Detected Message
Figure 7: USB Dongle Detection Failure
. Note For dongle detection errors: . .
Step 6: Run the xPortalNet Server to initialize the database.
Figure 8: To Run the xPortalNet Server Software
Step 7: The following window will be shown. Users must fill up the Server Name and Password field with information from the SQL Server Management Studio.
Figure 9: xPortal Comm Server Window
. Note Ensure that the Server Name is the same as SQL Server Name and password is SQL Server password. . .
Step 8: To check your SQL Server Name and password, open the SQL Server Management Studio.
Figure 10: To run the SQL Server Management Studio
Step 9: The following window will be shown. Copy the SQL Server Name and paste to the xPortalNet Comm Server window as shown in Step 7.
Figure 11: The Connect to Server Window in SQL Server Management Studio
Step 10: Next, key in the SQL Server password and click Initialize Database.
Figure 12: To Initialize the Database
. . .
Step 11: Wait until the configuration process is finished.
Figure 13: Configuring the new Database
Step 12: The following window will be shown once the database has been successfully created:
Figure 14: The Database Created Successfully Window
Step 13: Users can now login to xPortalNet Server accordingly.
Figure 15: xPortalNet Comm Server Login Window
. YouTube Installation Guide - As Additional Reference To view the YouTube installation guide for xPortalNet, click here |