How to Troubleshoot .NET Framework v1.1 Error Messages

Problem (Issue) Statement:

How to troubleshoot .NET Framework v1.1 Error Messages

Description:

The xPortalNet software requires the Server PC to be installed with .NET Framework v1.1 in order for the software application to work as intended. 

This article will guide users on how to troubleshoot the error messages associated with the .NET Framework v1.1.

Related Software:

• xPortalNet

Related Hardware:

NIL

System Application:

NIL

Symptom and Finding:

• Symptom 1: 
   

  Open

  

  This setup requires the .NET Framework version 1.1.4322. Please install the .NET Framework and run this setup again Error Message

  
  Figure 1: This setup requires the .NET Framework version 1.1.4322. Please install the .NET Framework and run this setup again Error Message
  .

• Symptom 2:

  Open

  

  xPortalNet Server Inactive

  
  Figure 2: xPortalNet Server Inactive
  .

• Symptom 3:

  Open

  

  There is no row at position 0 Error Message

  
  Figure 3: There is no row at position 0 Error Message
  .

  Open

  

  Application has generated an exception that could not be handled Error Message

  
  Figure 4: Application has generated an exception that could not be handled Error Message
  .
  

  
  Figure 5: Registered JIT debugger is not available Error Message
  .

• Symptom 4:
  

  
  Figure 6: An unhandled exception has occurred in your application Error Message

Cause:

• For Symptom 1 & 2, the Microsoft .NET Framework v1.1 is not installed.

• For Symptom 3 & 4, the Microsoft .NET Framework v1.1 installed has been corrupted.

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.

Summary:

• To install Microsoft .NET Framework v1.1 to overcome Symptom 1 & 2.

• To clean up the corrupted .NET Framework v1.1 instance and reinstall the Microsoft .NET Framework to overcome Symptom 3 & 4.

.

Step-by-step Guide:

• To install Microsoft .NET Framework v1.1 to overcome Symptom 1 & 2:

Step 1: In order to allow the xPortalNet software to operate as intended, users must install the Microsoft .NET Framework v1.1.

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.

• To clean up the corrupted .NET Framework v1.1 instance and reinstall the Microsoft .NET Framework to overcome Symptom 3 & 4:

Step 1: Users are advised to uninstall the corrupted instance of .NET Framework v1.1.

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Step 2: Users must then reinstall the Microsoft .NET Framework v1.1.

Common Issues:

NIL

Porting Date:

15/4/2019