How to Install xPortalNet Software

Problem (Issue) Statement:

How to install xPortalNet software

Description:

A guide to install xPortalNet software.

Related Software:

Related Hardware:

NA

System Application:

xPortalNet Standard Software

Symptom and Finding:

NA

Cause:

For first time installation of the xPortalNet software.

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Knowledge Base Link

  • Ensure that the PC to be installed meets the xPortalNet software requirements.
  • Ensure that the software's pre-requisite installation has been completed. Users may refer to How to Install Microsoft SQL Server 2012 to complete the pre-requisite installation.

Summary


Step-by-step Guide:

  • To install the xPortalNet Client software: 

Step 1: Open the xPortalNet Installation CD. The contents of the CD will be shown in the following screenshot:
Contents of xPortalNet Installation CD
Figure 1: The Content Files within the xPortalNet Installation CD

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Step 2: Open the '3) xPortalNet v1.5' folder. The contents of the folder will be shown in the following screenshot:
Contents of xPortalNet v1.5 Folder
Figure 2: the Content Files within the 3) xPortalNet v1.5 Folder

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Step 3: Right-click on the xPortalNet Client installation file > Run as administrator.
Run Installer Files as Administrator
Figure 3: Selecting Run as Administrator from Right-clicking the xPortalNet Client Installation File

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Step 4: The following screenshots will be shown. Click Next to continue.
Preparing to Install Window
Figure 4: The Preparing to Install… Window

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InstallShield Wizard Window
Figure 5: The InstallShield Wizard Window

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Step 5: At the License Agreement window, please read the license agreement carefully. Check to accept the license agreement and click Next to continue.
License Agreement Window
Figure 6: The License Agreement Window

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Step 6: At the Customer Information window, please enter your information at User Name and Organization. Once completed, click Next to continue.
Customer Information Window
Figure 7: The Customer Information Window

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Step 7: At the Destination Folder window, click Change… if users wished to change the installation destination folder. If not, click Next to continue.
Destination Folder Window
Figure 8: The Destination Folder Window

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Step 8: The Ready to install the Program window will be shown. Please reconfirm all the installation settings and click Install to continue. To change any of the installation settings, click Back.
Ready to Install the Program Window
Figure 9: The Ready to Install the Program Window

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Step 9: Once the installation is completed, the following window will be shown. Click Finish to complete the installation.
InstallShield Wizard Completed Window
Figure 10: InstallShield Wizard Completed Window

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  • To Install the xPortalNet Server Software:

Step 1: At the 3) xPortalNet v1.5 folder in the installation CD, right-click the xPortalNet Server installation files > Run as administrator.
Run Installer Files as Administrator
Figure 11: Selecting Run as Administrator from Right-clicking the xPortalNet Server Installation File

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Step 2: The following screenshots will be shown. Click Next to continue.
Preparing to Install Window
Figure 12: The Preparing to Install… Window

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InstallShield Wizard Window .
Figure 13: The InstallShield Wizard Window

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Step 3: At the License Agreement window, please read the license agreement carefully. Check to accept the license agreement and click Next to continue.
License Agreement Window
Figure 14: The License Agreement Window

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Step 4: At the Customer Information window, please enter your information at User Name and Organization. Once completed, click Next to continue.
Customer Information Window
Figure 15: The Customer Information Window

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Step 5: The Ready to Install the Program window will be shown. Please reconfirm all the installation settings and click Install to continue. To change any of the installation settings, click Back.
Ready to Install the Program Window
Figure 16: The Ready to Install the Program window

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Step 6: Once the installation is completed, the following window will be shown. Click Finish to complete the installation.
InstallShield Wizard Completed Window
Figure 17: InstallShield Wizard Completed Window

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  • To install the xPortalNet Service software:

Step 1: At the '3) xPortalNet v1.5' folder in the installation CD, right-click the xPortalNet Service installation files > Run as administrator.
Run Installer Files as Administrator
Figure 18: Selecting Run as Administrator from Right-clicking the xPortalNet Service Installation File

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Step 2: The following screenshots will be shown. Click Next to continue.
InstallShield Wizard Window
Figure 19: The InstallShield Wizard Window

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Step 3: At the License Agreement window, please read the license agreement carefully. Check to accept the license agreement and click Next to continue.
License Agreement Window
Figure 20: The License Agreement Window

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Step 4: At the Customer Information window, please enter your information at User Name and Organization. Once completed, click Next to continue.
Customer Information Window
Figure 21: The Customer Information Window

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Step 5: At the Destination Folder window, click Change… if users wished to change the installation destination folder. If not, click Next to continue.
Destination Folder Window
Figure 22: The Destination Folder Window

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Step 6: The Ready to Install the Program window will be shown. Please reconfirm all the installation settings and click Install to continue. To change any of the installation settings, click Back.
Ready to Install the Program Window
Figure 23: The Ready to Install the Program Window

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Step 7: Wait until the installation to complete.
Installation Status Window
Figure 24: The Installation Status Window

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Step 8: At the Select Database and Log Files Location window, leave the setting as default and click Save.
Select Database and Log Files Location Window
Figure 25: The Select Database and Log Files Location Window

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Step 9: Once the installation is completed, the following window will be shown. Click Finish to complete the installation.
InstallShield Wizard Completed Window
Figure 26: InstallShield Wizard Completed Window

Date Documentation:

9/4/2018 (Rev 1.0)

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