How to Troubleshoot the Issue where xPortal2007 is Unable to Add Recurrence during Shift Rostering Configuration

Owned by Tan Rong Wei (Unlicensed)
Last updated: Oct 14, 2019
1 min read
Problem (Issue) Statement:How to troubleshoot the issue where xPortal2007 is unable to add Recurrence during shift rostering configuration
Description:

When users attempt to add Recurrence during Shift Rostering configuration, the xPortal2007 software prompted the following error message:
The occurrence count is 368. Max occurrence count is 70. Please make the recurrence period shorter Message
Figure 1: The occurrence count is 368. Max occurence count is 70. Please make the recurrence period shorter Message

Related Software:
  • xPortal2007
Related Hardware:NIL
System Application:NIL
Symptom and Finding:NIL
Cause:The Recurrence count is exceeding the maximum allowable occurrence count.

Summary:

  • To adjust the range of recurrence to a shorter period.

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Step-by-step Guide:

  • To adjust the range of recurrence to a shorter period:

Step 1: At the Daily Shift Recurrence window, set the Start and End dates so that the recurrence period is shorter.

Figure 2: Daily Shift Recurrence Window

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Step 2: Press OK to save the changes.

Knowledge Base Link

Users may refer to How to Create Shift Rostering in xPortal2007 for the complete steps to create Shift Rostering in xPortal2007 software.

Common Issues:

NIL

Porting Date:11/10/2019

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