How to Set the Door Back to Normal Operation After Fire Alarm is Triggered in xPortalNet Software

Problem (Issue) Statement:

How to set the door back to normal operation after fire alarm is triggered in xPortalNet software

Description:

For safety reasons, users will have to acknowledge the fire alarm signal and manually configure the controllers to Security ON mode after verifying that the building is safe.

This prevents the situation where the operator mistakenly acknowledges the fire alarm signal, and the controllers lock the doors, but the fire threat in the building is still ongoing, preventing people in the building from safely evacuating from the affected buildings.

This article will guide users to set the door back to normal operation after fire alarm is triggered in xPortalNet software.

Related Software:
  • xPortalNet
Related Hardware:NIL
System Application:NIL
Symptom and Finding:NIL
Cause:For first time guide to set door back to normal operation after fire alarm is triggered in xPortalNet software.
Solution:

Summary:

  • To send Security ON to affected controllers.

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Step-by-step Guide:
  • To send Security ON to affected controllers:

Step 1: Go to xPortalNet Client > Device Comm > Send Door Command. The Send Door Command window will be shown.
Send Door Command Window
Figure 1: Send Door Command Window

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Step 2: Select the affected door name and click Security On to send Security ON signal to the affected controllers.

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Step 3: Check and ensure that the affected doors are locked by the electromagnetic lock.

Common Issues:

NIL

Porting Date:29/01/2020

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