What is Selective Download in xPortalNet Software and How to Enable or Disable Selective Download

Problem (Issue) Statement:What is Selective Download in xPortalNet software and how to enable or disable Selective Download
Description:

Selective Download is a feature of all xPortalNet software:

  • This feature is automatically turned on for all xPortalNet software versions.
  • Only cards that have been granted access rights via Door Accessibility in the Select Door Access window will be downloaded to the respective controllers.
  • If the card is not downloaded to a particular controller, the transaction returned by the controller in denying access will be the "Unknown Card Number" transaction.
  • This feature optimally saves time and controller card holder capacity by selectively downloading card data to the controllers who absolutely have the need to store those card information.


When enabled, Selective Download instructs the software to only send cards that have been granted access rights to the respective controllers where the card user is given rights to access the door.

When disabled, all cards will be downloaded to all controllers regardless of whether the card user have access to the respective controllers or not.

Related Software:
  • xPortalNet
Related Hardware:NIL
System Application:NIL
Symptom and Finding:

NIL

Cause:For first time guide on how to enable or disable Selective Download feature in xPortalNet software.

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

.

.


.

.

Step-by-step Guide:
  • Pre-requisite requirements:

Step 1: Go to xPortalNet Client > Data Setup > Access Data Setting > Staff Record. The Staff Detail Setup window will be shown. Ensure that the staff records are already added into the software database.
Ensure that the Card User Information are Already Added to the Staff Records
Figure 1: Ensure that Card User Information are Already Added to the Staff Records

.

Note

Notice that the staff no 525129 does not have access to any doors; i.e.: Door Access of 0000 for No Access.

.

.

  • Enabling Selective Download:

Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting. The Send Card Setting window will be shown. Select the controllers to send the staff settings to and tick Selective Download tickbox. Click Install Card to being the send card setting process.
Send Card Setting Window with Selective Download Tickbox
Figure 2: Send Card Setting Window with Selective Download Tickbox

.

Step 2: The Delivery Report will then be shown. Wait for the sending data process to complete before clicking Close.

Figure 3: Delivery Report Window

.

Note

Notice that the card no 525129 with the assigned door access code of '0000' is not installed to the controller.

.

.

Step 3: Users can further confirm this by retrieving the card data contained within the controller's memory. Go to xPortalNet Client > Retrieve Device Settingselect the same controller > Card Data. The Delivery Report will be shown again, with the Get Card Data command. Wait for the process to finish before clicking Close.
Delivery Report Window with Get Card Data Command
Figure 4: Delivery Report Window with Get Card Data Command

.

Step 4: The Communication Result window will then be shown with all the card data contained within the controller's memory.

Figure 5: Communication Result Window with the Retrieved Card Results

.

Note

Notice that under the Card Not Found for Controller section, the same card no 525129 was not installed in the controller's memory.

.

.

  • Disabling Selective Download:

Step 1: Go to xPortalNet Client > Device Comm > Send Staff Setting. The Send Card Setting window will be shown. Select the controllers to send the staff settings to and untick Selective Download tickbox. Click Install Card to being the send card setting process.
Send Card Setting Window without Ticking Selective Download Tickbox
Figure 6: Send Card Setting Window without ticking Selective Download Tickbox

.

Step 2: The Delivery Report will then be shown. Wait for the sending data process to complete before clicking Close.
Delivery Report Window
Figure 7: Delivery Report Window

.

Note

Notice that the card no 525129 with the assigned door access code of '0000' is also installed to the controller.

.

.

Step 3: Users can further confirm this by retrieving the card data contained within the controller's memory. Go to xPortalNet Client > Retrieve Device Settingselect the same controller > Card Data. The Delivery Report will be shown again, with the Get Card Data command. Wait for the process to finish before clicking Close.
Delivery Report Window with Get Card Data Command
Figure 8: Delivery Report Window with Get Card Data Command

.

Step 4: The Communication Result window will then be shown with all the card data contained within the controller's memory.
Communication Result Window with the Retrieved Card Results
Figure 9: Communication Result Window with the Retrieved Card Results

.

Note

Notice that under the card no 525129 was also installed in the controller's memory, even though the card user does not have any access rights to any doors.

Common Issues:

NIL

Porting Date:29/10/2019

PROOF-READ

.

Related Articles.

Containing the label "selective-download"

Filter by label

There are no items with the selected labels at this time.

.


.

© MicroEngine Technology Sdn Bhd (535550-U). All rights reserved.