How to Install the Redundancy Service


Problem (Issue) Statement:

How to Install the Redundancy Service

Description:

The Redundancy Service is used to auto replicate the database in real-time basis when changes are detected. User must configure 2 servers which are Standby Server and Active Server prior to running the Redundancy Service. Standby Server will then be able to take over when the Active Server is down.

  • Active Server is the server where its application service is in the active state when first activated.
  • Standby Server is the server where its application service is at a standby state when first activated.

Related Software:

xPortalNet HS Redundancy Service v1.8.0.1 or higher

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

  • To Install the Redundancy Service.


Step-by-step Guide: 

  • To Install the Redundancy Service:

In these steps, user will be guided on how to install the Redundancy Service.


Step 1: Run the xPortalNet HS Redundancy Service.exe


Step 2: The following window will be shown.
Preparing to Install Window
Figure 1: Preparing to Install Window.


Step 3: Wait for a while until the InstallShield Wizard window is shown. To continue, click Next.
InstallShield Wizard Window
Figure 2: InstallShield Wizard Window.


Step 4: The License Agreement window will be shown. Please read the license agreement carefully and accept the terms to continue.
License Agreement Window
Figure 3: License Agreement Window.


Step 5: The Customer Information window will be shown. Please enter the information and then click Next to continue.
Customer Information Window
Figure 4: Customer Information Window.


Step 6: The Destination Folder window will be shown. Please specify the installation folder by clicking Change... button, then click Next to continue.
Destination Folder Window
Figure 5: Destination Folder Window.

Installation Folder

  • By default, the file will be installed to the C:\Program Files (x86)\MicroEngine\xPortalNet HS v1.8\Redundancy folder.
  • User can change the default folder here.

Change Current Destination Folder
Figure 6: Change Current Destination Folder.



Step 7: The Wizard is ready to begin the installation. Please make sure the installation settings are correct.

  • Click Back if you want to review or change any settings.
  • Click Install to start the installation.

Ready To Install Program Window
Figure 7: Ready To Install Program Window.


Step 8: Please wait until the installation completes.
Installing The Redundancy Service Window
Figure 8: Installing The Redundancy Service Window.


Step 9: The installation has been completed. Click Finish to launch the program.
Installation Completed Window
Figure 9: Installation Completed Window.


Step 10: The status of the service can be seen from the System Tray. The status should be Running
Redundancy Status
Figure 10: Redundancy Status.

Document Date

14/08/2018  (Rev 1.0)

PROOF-READ

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