How to Change Staff Card PIN Number in xPortalNet

Problem (Issue) Statement:How to Change Staff Card PIN Number in xPortalNet
Description:To change the Staff Card PIN number, users can do so via the Utilities menu in xPortalNet software.
Related Software:
  • xPortalNet Lite
  • xPortalNet Standard
  • xPortalNet PS
Related Hardware:NIL
System Application:Card + PIN Mode
Symptom and Finding:NIL
Cause:For first time guide to change staff card PIN number in xPortalNet.
Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:

  • To change staff card PIN number.

Step-by-step Guide:

  • To change staff card PIN number:

Step 1: Ensure that xPortalNet Services is running.


Step 2: Go to xPortalNet Client > Utilities > Change Staff Card PIN.
Change Staff Card PIN under Utilities Icon
Figure 1: Change Staff Card PIN under Utilities Icon


Step 3: The Change PIN window will then be shown. Click the Card Holder field to select the card ID number desired to change the PIN number. Enter the new PIN number at the New PIN field. Click OK to save the changes.

Figure 2: Change PIN Window


Step 4: The software will then shown the following message window to indicate that the record is updated successfully.
Record Updated Window
Figure 3: Record Updated Window

Common Issues:NIL
Porting Date:27/11/2018 (Rev 1.0)

PROOF-READ

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