How to Perform the Guard Tour Checking


Problem (Issue) Statement:

How to Perform the Guard Tour Checking

Description:

A guide to perform the Guard Tour Checking.

This action can be done after all Guard Tour configurations has been completed.

Related Software:

xPortalNet v1.5.0.104 or higher

Related Hardware:

XP-M2000i v6.10 and above, XP-M1000i v2 v6.00 and above

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

For first time guide to perform the Guard Tour Checking in xPortalNet software.

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

  • To Perform the Guard Tour Checking.

Step-by-step Guide: 

  • To Perform the Guard Tour Checking:

In these steps, user will be guided to perform the Guard Tour Checking according to the Guard Tour setup that has been configured.


Step 1: After completed all Guard Tour setup, please verify the Active Guard Tour.

  • Go to Guard Tour tab > Active Guard Tour
  • The Active Guard Tour shall list all waiting route for the guard tour checking according to the Guard Tour Schedule configured.

Active Guard Tour Window
Figure 1: Active Guard Tour Window.


  • When the guard staff perform the guard tour checking, the transaction is as following.

Guard Tour Transaction List
Figure 2: Guard Tour Transaction List.


  • After the guard staff has performed the guard tour checking, the waiting route will be removed from the Active Guard Tour list.

Guard Tour List Window
Figure 3: Guard Tour List Window.


  • The report of the past guard tour checking activity will be listed in the Active Guard Tour list.

Completed Guard Tour List
Figure 4: Completed Guard Tour List.

Info

If the guard completed the route checking earlier than they should be, the status will be listed as "Completed With Error".


Step 2: Please open Guard Tour Transaction Reporting to generate the guard tour report.

  • Go to Reports > Event Report > Guard Tour Transaction Reporting.

Guard Tour Transaction Reporting
Figure 5: Guard Tour Transaction Reporting.


Step 3: You have successfully configured Guard Tour.


Previous step: To Configure the Guard Tour Schedule

Document Date

20/07/2018 (Rev1.0)

PROOF-READ

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