How to Perform the Guard Tour Checking

How to Perform the Guard Tour Checking

 

Problem (Issue) Statement:

How to Perform the Guard Tour Checking

Description:

A guide to perform the Guard Tour Checking.

This action can be done after all Guard Tour configurations has been completed.

Related Software:

xPortalNet v1.5.0.104 or higher

Related Hardware:

XP-M2000i v6.10 and above, XP-M1000i v2 v6.00 and above

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

For first time guide to perform the Guard Tour Checking in xPortalNet software.

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

  • To Perform the Guard Tour Checking.

Step-by-step Guide: 

  • To Perform the Guard Tour Checking:

In these steps, user will be guided to perform the Guard Tour Checking according to the Guard Tour setup that has been configured.

 

Step 1: After completed all Guard Tour setup, please verify the Active Guard Tour.

  • Go to Guard Tour tab > Active Guard Tour

  • The Active Guard Tour shall list all waiting route for the guard tour checking according to the Guard Tour Schedule configured.


Figure 1: Active Guard Tour Window.

 

  • When the guard staff perform the guard tour checking, the transaction is as following.


Figure 2: Guard Tour Transaction List.

 

  • After the guard staff has performed the guard tour checking, the waiting route will be removed from the Active Guard Tour list.


Figure 3: Guard Tour List Window.

 

  • The report of the past guard tour checking activity will be listed in the Active Guard Tour list.


Figure 4: Completed Guard Tour List.

Info

If the guard completed the route checking earlier than they should be, the status will be listed as "Completed With Error".

 

Step 2: Please open Guard Tour Transaction Reporting to generate the guard tour report.

  • Go to Reports > Event Report > Guard Tour Transaction Reporting.


Figure 5: Guard Tour Transaction Reporting.

 

Step 3: You have successfully configured Guard Tour.

 

Previous step: To Configure the Guard Tour Schedule

Document Date

20/07/2018 (Rev1.0)

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