How to Activate the License File in xPortalNet Software


Problem (Issue) Statement:

How to Activate the License File Using xPortalNet Software

Description:

A guide to activate the software's License File in xPortalNet software.

By using License File to validate the software license, it will benefit user as user will not be required to plug in the dongle license key for every access to the software. The License File will be validated once only after the product registration.

Related Software:

xPortalNet v1.5.0.112 or higher

Related Hardware:

NIL

System Application:

NIL

Symptom and Finding:

NIL

Cause:

For first time guide to activate the license file in xPortalNet software. 

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Info

Only applicable to xPortalNet software that is using License File to activate the software license.

Summary 

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Step-by-step Guide: 

  • To Register Product:

In these steps, user will be guided to register the xPortalNet software that will be locked to the pc-machine. The information of the pc-machine will be captured automatically. User may need to register the product again if using a different pc-machine.


Step 1: Run xPortalNet Service. 


Step 2: Go to the system tray. Right click on the xPortalNet Service icon. Select Register Product.
Register Product
Figure 1: Register Product.


Step 3: The following window will be shown.
Company Information
Figure 2: Company Information.


Step 4: Fill in the information required:

  • User Name
  • Company Name 
  • Company Email Address


Step 5: Click Register Product.


Step 6: The following window will be shown. Save the file.
Save License File
Figure 3: Save License File.


Step 7: The following message will be shown. Click OK.
License File Saved Message
Figure 4: License File Saved Message.


Step 8: Please email the file to your supplier to request for a software registration.
License File
Figure 5: License File.


Step 9: You will receive a new license file that is binded to the pc-machine from your supplier to activate your software.



  • To Load the License File:

In these steps, user will be guided to load the new license file which contains the information of user's pc-machine and allows the software license to be activated.


Step 1: Upon receiving the license file from your supplier, download the file.


Step 2: Go to the system tray. Right click on the xPortalNet Service icon. Select Load License File.
Load License File
Figure 6: Load License File.


Step 3: Browse for the new license file that is received from your supplier.


Step 4: The following window will be shown. Click Yes to restart the Service in order to detect the license file.
Restart Service
Figure 7: Restart Service.


Step 5: Please wait until the software finished restarting the service and validated the license file.
License File Validated
Figure 8: License File Validated.


Step 6: You shall get the following message if the license file is correct.
License File Detected
Figure 9: License File Detected.


Step 7: Check Service Info. You shall get "Valid Key Detected" software license.
Service Info
Figure 10: Service Info.

Info

The "Licensed To: <Company Name>" is shown from the form if the license is valid and successfully authenticated.


Step 8: Login to the xPortalNet Server and Client.

Info

Server software:

  • The <Licensed to Company Name> in the main form’s title and in the About will be shown.


Client software:

  • The <Licensed to Company Name> in the main form’s title, About and in all of the report’s header which used to display the Company Name from System Properties will be shown.

Document Date

19/07/2018 (Rev 1.0)

PROOF-READ

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