How to Configure Connection, Controller, and Door Settings for XP-M2000i or XP-M2300i Controller with xPortalNet Software

Problem (Issue) Statement:

How to configure Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortalNet software

Description:

A guide to configure Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortalNet software.

Related Software:

  • xPortalNet Lite
  • xPortalNet Standard
  • xPortalNet PS

Related Hardware:

  • XP-M2000i
  • XP-M2300i

System Application:

  • Door Access System

Symptom and Finding:

NA

Cause:

For first time configuration on Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortalNet software.


Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Warning!

We do not recommend controllers and PC communication to be connected via Wifi (using Wifi dongles) as Wifi connection is unstable and can make controller statuses be shown as "Down".

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Summary


To Configure Connection, Controller, and Door Settings

Users can choose EITHER one of the two methods to configure the Connection, Controller, and Door settings.

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Step-by-step Guide:

  • Before configuring Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortalNet, ensure that the pre-configure network connection has been complete:

Knowledge Base Link

Users may refer to How to Pre-configure Network Connection for IP Controllers for the complete pre-configuration steps.

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  • Ensure that the xPortalNet Services is running and dongle license has detected shown as below:

Step 1: Open xPortalNet Comm Service.

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Step 2: Ensure that the xPortalNet Comm Service Status is Running.
xPortalNet Comm Service Running Pop-up Message
Figure 1: xPortalNet Comm Service Running pop-up message

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Step 3: Right-click the xPortalNet Comm Service icon at the notification bar, click Check Service Info and verify that the software detects the plugged in USB license key.
Valid Software License Key Detected Indication
Figure 2: Valid software license key detected indication

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  • Method 1: To configure Connection, Controller, and Door settings manually after assigning static IP address for XP-M2000i / XP-M2300i controller via Web Diagnostic:

Step 1: Assign static IP address for XP-M2000i / XP-M2300i controller via web diagnostic.

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Knowledge Base Link

Users may refer to How to Configure IP Address for IP Controllers for the complete configuration steps.

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Step 2: For Connection setup, open xPortalNet Server > Server Admin > Connection Setup. The Connection Setup window shown as below.
Connection Setup Window
Figure 3: Connection Setup window

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Step 3: Click Add to add a new connection. The Add Connection window will be shown as below. Click OK to save the changes.
Add Connection Window
Figure 4: Add Connection window

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Step 4: For Controller Setup, go to Server Admin > System Device Setup > Controller. The Controller Setup window will be shown as below:
Controller Setup Window
Figure 5: Controller Setup window

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Step 5: Click Add to add a new controller. The Add Controller window will be shown as below. Click OK to save the changes.
Add Controller Window
Figure 6: Add Controller window

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Step 6: For Door Setup, go to Server Admin > System Device Setup > Door. The Door Setup window shown as below
Door Setup Window
Figure 7: Door Setup window

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Step 7: Click Add, the Add Door window will be prompted by xPortalNet software as shown below. Click OK to save the changes.
Add Door Window
Figure 8: Add Door window

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Note

  • TTL In/Out Readers are then connected to the respective TTL ports following the TTL In Reader No. and TTL Out Reader No. settings respectively.
  • If users are not using TTL readers, users can ignore the TTL Reader settings.

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Step 7: The following message window will be shown to indicate that the Record is Added. Click OK to continue.
Record Added Window
Figure 9: Record Added window

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Step 8: The Connection, Controller, and Door settings are configured. Users can now observe the controller and door Status at Device List.
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  • Method 2: To configure Connection, Controller, and Door settings using the Controller Search feature in xPortalNet:

Step 1: To use the controller Search function, go to xPortalNet Server > System Device Setup > Controller > Search.
Search Icon in Controller Setup Window
Figure 10: The Search icon

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Step 2: The Controller Discovery window will be shown as below. Once the connected controllers are discovered, select the controller to be configured and click Configure Controller.
Controller Discovery Window
Figure 11: Controller Discovery window

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Step 3: The Configure Controller window will be shown as below.Users are advised to re-assign the controller's IP address, subnet mask, gateway and Server IP address following the site requirements.
Configure Controller Window
Figure 12: Configure Controller window

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Step 4: After clicking OK, xPortalNet software will prompt users to enter the web diagnostic password to proceed to update changed settings.
Software Prompting to Enter Web Diagnostic Password
Figure 13: Software prompting to enter web diagnostic password

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Step 5: The following message window will be shown once all settings are updated. Click OK.
Settings Are Updated Successfully Window
Figure 14: Settings are updated successfully! message window

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Step 6: The following message window will then be shown as the software is retrieving controller info.
Retrieving Controller Information Window
Figure 15: Retrieving Controller Info message window
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Step 7: The Controller Discovery window will then be shown again. Select the same controller and click Add Controller to continue.
Controller Discovery Window
Figure 16: Controller Discovery window

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Step 8: The Connection Setup window will be shown as below.
Connection Setup Window
Figure 17: Connection Setup window

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Step 9: Click Add to add a new connection. The Add Connection window will be shown as below. Click OK to save the changes.
Add Connection Window
Figure 18: Add Connection window

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Step 10: The software will automatically prompt the Controller Setup window as shown below:
Controller Setup Window
Figure 19: Controller Setup window

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Step 11: Click Add to add a new controller. The Add Controller window will be shown as below. Click OK to save the changes.
Add Controller Window
Figure 20: Add Controller window

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Step 12: The following message window will be shown to indicate that the Record is Added. Click OK to continue.
Record Added Window
Figure 21: Record Added message window

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Step 13: For Door Setup, go to xPortalNet Server > System Device Setup > Door. The Door Setup window will be shown as below:
Door Setup Window
Figure 22: Door Setup window

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Step 14: Click Add to add a new door. The Add Door window will be shown as below. Fill up the door details as below and click OK to save the changes.
Add Door Window
Figure 23: Add Door window

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Note

  • TTL In/Out Readers are then connected to the respective TTL ports following the TTL In Reader No. and TTL Out Reader No. settings respectively.
  • If users are not using TTL readers, users can ignore the TTL Reader settings.

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Step 15: The following message window will be shown to indicate that the software is refreshing the connection. Click OK.
Refreshing Controller Record Message Window
Figure 24: Refresh Connection message window

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Step 16: The Connection, Controller, and Door settings are configured. Users can now observe the controller and door Status at Device List.
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  • To observe the Controller and Door status at Device List:

Step 1: After completing the Connection, Controller and Door settings using EITHER of the two methods, users can now check the status of the controller and door.

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Step 2: To check the status of the controller, go to xPortalNet Server> Device List Controller List to verify that the controller Status is Up.
Controller List under Device List Tab
Figure 25: Controller List under Device List tab

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Step 3: To check the status of the door,go to xPortalNet Server> Devices List Door Listto verify that the door StatusisUp.
Door List under Device List tab
Figure 26: Door List under Device List tab

Date Documentation:

17/5/2018 (Rev 1.0)

PROOF-READ

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