How to Set the Card No Length and Card No Start Position Correctly

Problem (Issue) Statement:	How to Set the Card No Length and Card No Start Position Correctly
Description:	The Card No Length is to determine the length of the staff's card number that will be displayed in the xPortalNet software. The maximum length is 16, while the minimum length is 6. The Card No Start Position is to determine the position from which the card number will be retrieved, it can be from position 1 until position 11.
Related Software:	xPortalNet v1.5.0.116 or higher
Related Hardware:	NIL
System Application:	Door Access System
Symptom and Finding:	NIL
Cause:	NIL
Solution:	Warning! Users are not recommended to run any xPortal software in Windows XP* operating system as the system is unstable* Users are also advised to stop the xPortal Services before shutting down the Server PC* to prevent any missing transaction issues.* . . Summary To Set the Card No Length and Card No Start Position. Step-by-step Guide: To Set the Card No Length and Card No Start Position: In these steps, user will be guided to set the Card No Length and Card No Start Position. Step 1: Run xPortalNet Server. Step 2: Go to Server Admin > System Properties. Step 3: At General Tab, find the Card No Length and Card No Start Position field. ^{Figure 1: General Tab.} ^{Figure 2: Card No Length and Card No Start Position.} Step 4: Update the field according to your preferences. It is recommended to use the following example. Information By default the Card No Length* is 6 and Card No Start Position is 11.* Card No: 0000001611495989 Card No Length: 6 Card No Start Position: 1 ^{Figure 3: Example 1.} Card No Length: 6 Card No Start Position: 11 ^{Figure 4: Example 2.} Step 5: Specify the value for the Card No Length and Card No Start Position fields by clicking the up and down button. . Step 6: Click OK to confirm and save the changes. . Step 7: "Record Updated!" message will be shown. ^{Figure 5: Record Updated Message.} . Step 8: Login to xPortalNet Client software and download the settings. ^{Figure 6: Download the Settings at Client Software Message.} . Step 9: Flash card to reader to verify the settings is correct.
Document Date	23/08/2018 (Rev 1.0)