I have just Installed a XP-GT3200 or XP-GTR1200 Controller but it is Not Responding to Flashed Valid Access Card

Owned by Tan Rong Wei (Unlicensed)
Last updated: Dec 31, 2020
2 min read
Problem (Issue) Statement:I have just installed a XP-GT3200 or XP-GTR1200 Controller but it is not responding to flashed valid access card
Description:

After installing a XP-GT3200 / XP-GTR1200 unit, the door lock is not responding to the flashed valid access cards.

Related Software:NIL
Related Hardware:
  • XP-GT1200L
  • XP-GT3200L
  • XP-GT1200LABX
  • XP-GT3200LABX
  • XP-GT3200LE
  • XP-GT3200LCPX
  • XP-GT500LE
  • XP-GTR1200L
  • XP-GTR3200L
System Application:Door Controller Mode
Symptom and Finding:

Downlink icon is not indicated on the controller's screen

Door lock does not release / respond after flashing a valid access card.

Cause:
  • Controller's downlink communication error or faulty
  • Incorrect wiring connection
Solution:

Summary:

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Step-by-step Guide:

  • Check wiring connection:

Step 1: Check and ensure that the wiring connection is correct
Wiring Diagram for One XP-GT3200L Controller Connected to MAS-RBT Relay Board
Figure 1: Wiring Diagram for One XP-GT3200L Controller Connected to MAS-RBT Relay Board

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Wiring Diagram for Two XP-GT3200L Controllers Connected to MAS-RBT Relay Board
Figure 2: Wiring Diagram for Two XP-GT3200L Controllers Connected to MAS-RBT Relay Board

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Wiring Diagram for XP-GT1200L Controller Connected to MAS-RBU Relay Board
Figure 3: Wiring Diagram for XP-GT1200L Controller Connected to MAS-RBU Relay Board

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  • Check Jumper J2 settings:

Step 1: Check and ensure that Jumper J2 on MAS-RBU is shorted while MAS-RBT is opened.
Jumper J2 on MAS-RBU Relay Board
Figure 4: Jumper J2 on MAS-RBU Relay Board

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  • Check Relay Board and Downlink:

Step 1: Connect site's current relay board to other known functional controller. Refer to Check Wiring Connection above for the relevant wiring diagram connection diagrams.

Troubleshooting Explanation

  • If the problem is solved, the current controller's downlink chips are faulty. Return the controller to your suppliers for repair.
  • If the problem persists, the current relay board is faulty. Return the relay board to your suppliers for repair.

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Step 2: Connect other known functional relay board to the current controller. Refer to Check Wiring Connection above for the relevant wiring diagram connection diagrams.

Troubleshooting Explanation

  • If the problem is solved, the current relay board is faulty. Return the relay board to your suppliers for repair.
  • If the problem persists, the current controller's downlink chips are faulty. Return the controller to your suppliers for repair.
Common Issues:NIL
Porting Date:26/11/2018 (Rev 1.0)

PROOF-READ

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Related Articles.

Containing the label "xp-gt3200" AND "xp-gtr1200"

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