Warning! Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.
. . Summary:
Step-by-step Guide:
Step 1: Ensure that the xPortalNet Services is stopped. Right-click the xPortalNet Comm Service icon and click Stop.
Figure 1: Stopping the xPortalNet Comm Service Application
Step 2: Exit the xPortalNet Services. Right-click the xPortalNet Comm Service again and click Exit.
Figure 2: Exiting the xPortalNet Comm Service Application
Step 3: Go to Control Panel > Programs and Features. Click Uninstall to uninstall the existing xPortalNetv1.5 application.
Step 4: Install newer version of the xPortalNet v1.5 software.
Step 5: Run the newly installed xPortalNet Comm Services, the following message will be prompted to indicate that a database migration is required.
Figure 3: Database Migration is Required Message
Step 6: Run the newly installed xPortalNet Server application. The following window will be shown to confirm executing the database migration process. Click Yes to continue.
Figure 4: Confirm to Migrate Window
Step 7: The Database Migration Changes window will then be shown. Wait for the migration process to complete. Upon completion, the following window will be shown to indicate that the migration process is complete. Click OK to continue. Users can then proceed to login to the xPortalNet Server as usual.
Figure 5: Migration Result Window after Database Migration is Completed
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