How to Check the Current Controller Firmware Version Using the xPortal3000 or xPortalNet Software

Summary:

• To retrieve controller firmware version through Device Comm.

• To retrieve controller firmware version through Web Diagnostic.

Step-by-step Guide:

• To retrieve controller firmware version through Device Comm:

Step 1: Go to xPortalNet Client > Device Comm > Retrieve Device Setting.

For xPortalNet:

Figure 1: Retrieve Device Setting Button under Device Comm Icon

For xPortal3000:

Figure 2: Retrieve Device Setting Icon in Device Comm Menu

Step 2: Select the respective Controller and click Version.

Figure 3: Retrieve Door Controller Settings Window

Step 3: The Delivery Report window will be shown to indicate the progress of the Get Version command. Wait for the process to complete before clicking Close to continue.

Figure 4: Delivery Report Window

Step 4: The Communication Result window will be shown to indicate the Controller firmware version as shown below.

Figure 5: Communication Result Window Showing the Retrieved Controller Firmware Version

• To retrieve controller firmware version through Web Diagnostic:

Step 1: Open IE browser (Internet Explorer) and type the controller's IP address in the address box.

Figure 6: Entering the Controller's IP Address in Internet Explorer

Step 2: Enter User Name & Password in the Windows Security window.

Figure 7: Windows Security Window

Step 3: The controller firmware version will be shown in the Welcome page which is highlighted as below.

Figure 8: Controller Firmware Version Shown in Web Diagnostic Welcome Page

6/8/2018 (Rev 1.0)