How Can I Check the Card Holder Information After He or She Accessed the Door

Problem (Issue) Statement:	How can I check the card holder information after he or she accessed the door
Description:	The fastest way to check the card holder information is by using the Photo feature from the Client software. It will only show the basic information of the card holder.
Related Software:	xPortalNet v1.5.0.0 or higher
Related Hardware:	NIL
System Application:	Door Access System
Symptom and Finding:	NIL
Cause:	NIL
Solution:	Warning! Users are not recommended to run any xPortal software in Windows XP* operating system as the system is unstable* Users are also advised to stop the xPortal Services before shutting down the Server PC* to prevent any missing transaction issues.* . . Summary To Get the Basic Information of Card Holder. Step-by-step Guide: To Get the Basic Information of Card Holder: In these steps, user will be guided to get the basic information of the card holder. Step 1: Run the xPortalNet Client. Step 2: Highlight the card user transaction from the Latest Event List. ^{Figure 1: Highlight card user transaction.} Step 3: Click on the Photo icon from the main menu. ^{Figure 2: Click on Photo menu.} Step 4: The card holder information will be shown. ^{Figure 3: Card holder information.} Step 5: Finished.
Common Issue:	NIL
Document Date:	06/09/2018 (Rev 1.0)

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