Why Did the xPortalNet Client Software Showed the Access to the Path is Denied Error Message During Login

Problem (Issue) Statement:	Why did the xPortalNet Client software showed the "Access to the Path 'C:\_VMSCONN.BIN' is denied" error message during login
Description:	When launching the xPortalNet Client, the software always showed the access denied error message before allowing users to key in the User and password credentials.
Related Software:	xPortalNet v1.5
Related Hardware:	NIL
System Application:	NIL
Symptom and Finding:	Before logging in to xPortalNet Client, the software always showed the access denied error message to indicate that the 'Access to the path 'C :_VMSCONN.BIN' is denied' as below: Figure 1: Access to the path 'C:\_VMSCON.BIN' is denied error message
Cause:	It is caused by configuration error which does not allow the xPortalNet Client software to "Run as administrator".
Solution:	Warning! Users are not recommended to run any xPortal software in Windows XP* operating system as the system is unstable* Users are also advised to stop the xPortal Services before shutting down the Server PC* to prevent any missing transaction issues.* . . Summary: To change xPortalNet Client Properties and assign the program to run as administrator. Step-by-step guide: To change xPortalNet Client Properties and assign the program to run as administrator: Step 1: Right click xPortalNet Client icon. Figure 2: xPortalNet Client Icon Step 2: Go to Properties. Figure 3: Click Properties Step 3: The xPortalNet Client Properties window will be shown as below. Click Compatibility Tab > Run this program as an administrator > Apply. Figure 4: Compatibility Tab
Common issue	NIL
Date Documentation:	17/10/2018 (Rev 1.0)

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Technical Knowledge Base

Why Did the xPortalNet Client Software Showed the Access to the Path is Denied Error Message During Login

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

Summary:

To change xPortalNet Client Properties and assign the program to run as administrator.

Step-by-step guide:

To change xPortalNet Client Properties and assign the program to run as administrator:

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