How to Check The Settings Configured by The System User At a Specific Date And Time in xPortalNet Software


Problem (Issue) Statement:

How to check the settings configured by the System User at a specific date and time in xPortalNet software

Description:

The history of previous settings configured by the System User can be retrieved from the Audit Trail Reporting. It will generate the report of all changes made to the software. It can also track which system user who performed the changes. User can also filter the transaction and narrow down the searches.

Related Software:

xPortalNet v1.5.0.0 or higher

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:

Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary 

  • To Retrieve the Audit Trail Reporting


Step-by-step Guide: 

  • To Retrieve the Audit Trail Reporting:

In these steps, user will be guided to retrieve the audit trail reporting of selected System User.


Step 1: Run the xPortalNet Client.


Step 2: Go to Reports > Event Report > Audit Trail Reporting.


Step 3: At View Audit Trail report, you can filter the transaction and narrow down the searches from the top section.  


Step 4: Filter the transaction according to your preferences and click Search to retrieve the report.
Audit Trail Window
Figure 1: Audit Trail Window.


Audit Trail Window Field Description
Table 1: Audit Trail Window Field Description.


Step 5: If no record is found, the following message will be shown.
No record found message
Figure 2: No record found message.


Step 6: If record is successfully retrieved, you can drag a column header to group by that column as follows:  
Grouping column
Figure 3: Grouping column.

Grouping Example

To group by System User
Figure 4: To group by System User.

To group by System User and Operation
Figure 5: To group by System User and Operation.

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Step 7: Click Close to exit.

Document Date

04/09/2018  (Rev 1.0)

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