How to Overwrite the Default Validity Period for Dynamic QR Code in xPortalNet Software

Problem (Issue) Statement:How to overwrite the default validity period for dynamic QR code in xPortalNet software.
Description:

This article will guide a technical user or system admin to overwrite the default validity period for Dynamic QR code in xPortalNet software by modifying the Default Validity (month) for QR code in Staff Record.

There is no need to extend the QR validity period for every staff manually as system will auto-renew the validity period in 5 days prior to expiry date.

System admin might only need to extend the QR validity period manually for certain group of staffs or higher authority personnel (I.e: Director, CEO, President, Vice President, etc. ) so they need not to renew the QR code badge as often as normal staffs.

Related Software:
  • xPortalNet,
  • ME Mobile Access apps
Related Hardware:Q series controller, MicroEngine QR Code reader (Q80MS, Q81MS)
System Application:NIL
Symptom and Finding:NIL
Cause:For first time guide to overwrite the default validity period for Dynamic QR code in xPortalNet software.
Solution:

Pre-requisites / requirements

  1. MicroEngine Software that support QR code feature.

  2. ME Mobile Access Apps (Available at Google Playstore or Apple Apps Store).

  3. Email notification settings MUST be configured in xPortalNet Server software to allow any notification to be sent to staff with Dynamic QR code type via email. Refer to How to Configure the Email Notification in xPortalNet Software article to configure email notification setting.

  4. Staff record with dynamic QR code type in xPortalNet.

  5. Activated badge in ME Mobile Access apps.

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Note

Dynamic QR code type is applicable to staff ONLY.

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Summary:

  • Overwrite default validity period for Dynamic QR code in Staff Record.

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Step-by-step Guide:

  • Overwrite default validity period for Dynamic QR code in Staff Record:

Step 1: Login to xPortalNet Client. Then, go to Data Setup > Access Data Setting > Staff Records and open the Staff Detail Setup window.

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Step 2: In Staff Detail Setup window, select a targeted staff with dynamic QR code type. Then, go to QR Code > Extend Activation.
Select Extend Activation Menu in Staff Detail Setup Window
Figure 1: Select Extend Activation Menu in Staff Detail Setup Window.


Step 3: In Extend Activation window, click Modify.
Click Modify in Extend Activation Window
Figure 2: Click Modify in Extend Activation Window.


Step 4: Set a new default validity period in Default Validity (month) field and modify the new expiry date in End DateTime field.

A new default validity period should be more or less than the current validity period. Click Save to update the record.
Modify Default Validity and End Date Time in Extend Activation Window
Figure 3: Modify Default Validity and End Date Time in Extend Activation Window.

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Note

Users are allowed to set up to 24 months of Default Validity period.

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Step 5: Software will send “Update badge info (Badge_Name)” email to affected staff with dynamic QR code type. This email contains a new activation QR code along with an activation code for badge update in ME Mobile Access apps later.
Update Badge Info Email Sent to Staff with Dynamic QR Code
Figure 4: Update Badge Info Email Sent to Staff with Dynamic QR Code


Step 6: After extending the activation period through xPortalNet, staff needs to update the badge through ME Mobile Access apps using the new activation code or QR code which is provided in the “Update Badge Info” email in order to obtain a valid door access. Otherwise, staff will no longer able to access the assigned door(s) when scan the old dynamic QR code.

Knowledge Base Link

Users may refer to How to Update Badge in ME Mobile Access Application to update the badge using ME Mobile Access application.

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Step 7: The new expiry date of affected badge in ME Mobile Access apps should reflect the changes made to Default Validity (month) in xPortalNet software.
New Expiry Date for the Badge 
Figure 5: New Expiry Date for the Badge

Common Issues:NIL
Documentation Date:04/05/2020 (Rev 1.0)

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