How to Retrieve System Info and Software Version from xPortalNet Software

Summary:

• Method 1: To retrieve software version from xPortalNet Comm Service.

• Method 2: To retrieve software version from xPortalNet Server.

• Method 3: To retrieve software version from xPortalNet Client.

• To retrieve system information with details from xPortalNet Client.

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Step-by-step Guide:

• Method 1: To retrieve software version from xPortalNet Comm Service:

Step 1: At the bottom right of the taskbar, click Show Hidden Icons > right-click on xPortalNet Comm Service > Check Service Info
 
Figure 1: Right-click Menu of xPortalNet Comm Service Icon

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Step 2: The About window will be shown as below. In this window, the xPortalNet version will be shown as highlighted in the screenshot below. Click OK to exit from the window. 
 
Figure 2: The xPortalNet Software Version Shown in the About Window

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Step 3: User can scroll down to the Information table to check further details such as the modules supported by the dongle license to validate the software license detected and dongle hardware ID.
 
Figure 3: Information Table in the About Window

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Figure 4: Modules Supported by the Dongle License

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• Method 2: To retrieve software version from xPortalNet Server:

Step 1: Go to xPortalNet Server > click About.
 
Figure 5: The About Icon in xPortalNet Server Home Window

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Step 2: The About window will be shown and indicate the software version as below.
 
Figure 6: About Window

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• Method 3: To retrieve software version from xPortalNet Client:

Step 1: Go to xPortalNet Client > About > select About.
 
Figure 7: About Menu in xPortalNet Client Home Window

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Step 2: The About window will be shown to indicate the software version as below.
 
Figure 8: The xPortalNet Software Version Displayed in the About Window

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• To retrieve system information with details from xPortalNet Client:

Step 1: Go to xPortalNet Client > About > System Info.
 
Figure 9: System Info Button in About Menu

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Step 2: The System Information window will be shown as follows. Wait for the Collecting System Information process to complete the process of information retrieval.
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Figure 10: System Information Window and Collecting System Information Window

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Step 3: It may take up to several minutes to complete this process.
 
Figure 11: Collecting System Information Window Showing the Process is Completed

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Step 4: Once the retrieval process is completed, users can click on the drop-down arrow icon for Source Name: xPortalNet Client & Service to be able to view all information of xPortalNet Client & Server Instance. Click Save to save all relevant information.
 
Figure 12: System Information Showing all Information

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