How to Change Log Folder Directory for MicroEngine Suprema Communication Services

Owned by Tan Rong Wei (Unlicensed)
Last updated: Jun 04, 2020
2 min read
Problem (Issue) Statement:How to change the log folder directory for MicroEngine Suprema Communication Services
Description:

This article will guide user to change the log folder directory for MicroEngine Suprema Communication Services.

MicroEngine Suprema Comm. Services store log files in a designated log folder. These log files contain information about requests from xPortalNet, response from Suprema SDK, errors (if any), as well as real-time transactions from Suprema devices. You can always consult the logs for troubleshooting purpose.

If you wish to change the default path (C:\ProgramData\MicroEngine\xPortalNet v1\Server\Suprema\Logs) to be stored in another directory or drive (for example: “E:\MicroEngine\Suprema\Logs”), you can configure the log path by referring to the steps described below.

Related Software:xPortalNet v1.5
Related Hardware:MicroEngine controllers that support wiegand output, Suprema FaceStation2, Suprema FaceLite, Suprema BioEntry Plus, Suprema BioLite Net
System Application:NIL
Symptom and Finding:NIL
Cause:For first time guide to change log folder directory for MicroEngine Suprema Communication Services.
Solution:

Pre-requisites / requirements

  1. xPortalNet PS v1.5 software that support Suprema Interfacing module.

  2. This module is enabled in Demo version. However, a license dongle is required in order to activate the module in full software version.

  3. 'MicroEngine Suprema Comm Services' is required for the integration to work. This services can only be installed on 64-bit OS and must be installed on the same machine as xPortalNet Services.

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Summary:

  • Configure Suprema logs folder directory

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Step-by-step Guide:

  • Configure Suprema logs folder directory

Step 1: Go to "C:\Program Files (x86)\MicroEngine\MicroEngine Suprema Services" directory and open the 'nlog.config' file.
nlog.config File 
Figure 1: nlog.config File

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Step 2: Look for the fileName parameter. The fileName value is the default path for Suprema logs.
fileName Parameter 
Figure 2: fileName Parameter

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Step 3: Modify the fileName value to your desired log path and save the changes.
Modifying the fileName Parameter 
Figure 3: Modifying the fileName Parameter

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Reminder

Make sure you have rights to write into the file before making any changes. Run the 'nlog.config' file as Administrator if you are not logged in the server machine as Administrator.

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Step 4: After making changes to the nlog.config file, restart MicroEngine Suprema Communication Services for the changes to take effect.

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Step 5: Now, go to your new Suprema logs directory as set in nlog.config. You should be able to see the Suprema logs being created in the folder.
Suprema Logs Created at the Newly Configured Folder Destination 
Figure 4: Suprema Logs Created at the Newly Configured Folder Destination

Common Issues:NIL
Documentation Date:14/04/2020 (Rev 1.0)

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