How to Configure the Detected IP Address for xPortalNet Server PC in xPortalNet Software

Owned by Tan Rong Wei (Unlicensed)
Last updated: Jun 04, 2020
2 min read

Problem (Issue) Statement:

How to Configure the Detected IP Address for xPortalNet Server PC in xPortalNet Software

Description:

This article will guide users to configure the detected IP Address for xPortalNet Server PC in xPortalNet software.

Related Software:

  • xPortalNet

Related Hardware:

NIL

System Application:

NIL

Symptom and Finding:

NIL

Cause:

For first time guide to configure the detected IP Address for xPortalNet Server PC in xPortalNet software.

Solution:







Warning!

  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:

  • To configure the detected IP Address for xPortalNet Server PC in xPortalNet software.


Step-by-step Guide:

  • To configure the detected IP Address for xPortalNet Server PC in xPortalNet software:

Step 1: Ensure that the xPortalNet Server PC is set as fixed IP Address.

Knowledge Base Link

Users may refer to How to Configure the Software Server PC as Fixed IP Address for the complete steps on how to set fixed IP address for xPortalNet Server PC.


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Step 2: Ensure that xPortalNet Comm Service is running. Click the Show Hidden Icon (1), right-click the xPortalNet Comm Service icon (2), and click Configure Device Communication IP Address (3). 
Configure Device Communication IP Address in xPortalNet Comm Service Icon 
Figure 1: Configure Device Communication IP Address in xPortalNet Comm Service Icon

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Step 3: The Select IP Address window will then be shown. At the drop-down menu icon for the IP Address field, select the IP Address configured in How to Configure the Software Server PC as Fixed IP Address. Click OK to save the changes.
Select IP Address Window
Figure 2: Select IP Address Window

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Step 4: Restart the xPortalNet Comm Service for the changes to take effect.

Common Issue

NIL

Date Documentation:

27/3/2020 (Rev 1.0)

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