How to Enrol Face Template with Suprema Devices for Face Recognition

Problem (Issue) Statement:	How to enrol face template with Suprema devices for face recognition
Description:	This article will guide user to enrol face template for staff with Suprema face recognition devices.
Related Software:	xPortalNet v1.5
Related Hardware:	MicroEngine controllers that support wiegand output, Suprema FaceStation2, Suprema FaceLite
System Application:	NIL
Symptom and Finding:	NIL
Cause:	For first time guide to enrol face template for staff with Suprema face recognition devices.
Solution:	Pre-requisites / requirements xPortalNet PS v1.5.19.187 and above. This module is enabled in Demo version. However, a license dongle is required in order to activate the module in full software version. 'MicroEngine Suprema Comm Services' is required for the integration to work. This services can only be installed on 64-bit OS and must be installed on the same machine as xPortalNet Services. Summary: Enrol face (Staff only). Retrieve number of face template enrolled. . Step-by-step Guide: Enrol face (Staff only): Step 1: In xPortalNet Client software, go to Device Setup > Access Data Setting > Staff Records. In Staff Detail Setup, select staff and click Enrol Face button. Figure 1: Enrol Face Button in Staff Detail Setup Window Step 2: Select Device or door where Suprema device associated to. Next, select template box and click Start Capturing button. Show the staff's face on the device and follow the device’s instructions until successfully captured your face image. Figure 2: Enrol Face Window Step 3: The captured face image will be displayed in template box. User can select one of the templates as profile image by ticking the Use as Profile Image tickbox. Figure 3: Tick the Use as Profile Image Tickbox . Note The profile image will be downloaded to Suprema device. The profile image will be shown on Suprema face recognition device screen with staff's name after authenticated. . . Step 4: To remove the image, select the template image box and click Remove button. Figure 4: Click Remove to Remove Face Template Step 5: Click Save to save the enrolled face template(s). Figure 5: Click Save to Save the Face Template Step 6: The face templates will be installed to Suprema face recognition device after saved the face enrolment record. The number of face template installed on the device will be displayed in Communication Result as shown below. Figure 6: Communication Retrieval Result Window . General Information User can manually install the staff records to Suprema device, especially when the device is newly added to system, or the device is just back to 'normal' state after reset / cold start. . . Step 7: Number of face enrolled will be displayed in the Staff Records. Figure 7: Number of Face Enrolled Displayed in Staff Records Window Step 8: Now staff can scan their face using Suprema face recognition device(s) to be granted access. We can see the valid entry or valid exit transaction in Latest Event List when staff gained a valid access. General Information If it does not turn on as expected, then user can retrieve card data from Suprema device as described in the section below. . . Retrieve number of face template enrolled: Step 1: Number of face template enrolled that has been downloaded to Suprema device can be retrieved by retrieving card data. Device Comm > Retrieve Device Setting > Card Data Figure 8: Delivery Report Window Showing Number of Face Templates General Information If it does not turn on as expected, then user can send the staff settings to Suprema device(s). Commands that can be sent to Suprema devices: Install Card, Update Access, Delete Card, Install Template, Delete Template, Clear Card DB
Common Issues:	NIL
Documentation Date:	05/04/2020 (Rev 1.0)