How to Install SGate Server Software for High-Level Lift Interfacing


Problem (Issue) Statement:

How to install SGate Server software for High-level Lift Interfacing


Description:

A guide to install SGate Server Software for High-level Lift Interfacing

The SGate Server software bundled with SGate Lift Interfacing Service can be used to manage communication between MicroEngine Access Control System and elevator system in defining the destination floors that the passengers can access.


Related Software:

  • SGate Server v1.0.0.1 or higher
  • SGate LID Service v1.0.0.1 or higher 
  • supports Mitsubishi Elevator-security Gateway (ELSGW)


Related Hardware:

NIL


System Application:

  • SGate Security Gateway Platform Server
  • SGate Lift Interfacing Service


Symptom and Finding:

NIL


Cause:

For first time installation of the SGate Server software and SGate LID Service.


Solution:

Note

  • Ensure that the PC to be installed with the software meets the SGate Server software requirements. Refer to the specification below for the requirements of SGate Server software:

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  • Ensure that the software's pre-requisite installation has been completed. Users may refer to /wiki/spaces/MICS/pages/126419059 for the complete steps of the pre-requisite installation.

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Summary:

  • To Install the SGate Server Software.

  • To Install the SGate LID Service.

  • Continue the setup by Product Activation Key Request and Activation.

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Step-by-step Guide:

  • To Install the SGate Server Software:

Step 1: Run the SCI-SGateSvr.msi installer.
SCI-SGateSvr.msi Setup File
Figure 1: SCI-SGateSvr.msi Setup File

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Step 2: The SGate Server Setup Wizard window will be shown. To continue, click Next.
SGate Server Setup Wizard Window
Figure 2: SGate Server Setup Wizard Window

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Step 3: The Confirm installation window will then be shown. Click Next to confirm the installation.
Confirm Installation Window
Figure 3: Confirm Installation Window

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Step 4: The Installing SGate Server window will then be shown. Please wait until the installation progress completes.
Installing SGate Server Window
Figure 4: Installing SGate Server Window

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Note

When Windows show an additional window asking users to allow or deny the request, please click Yes to allow the installation.

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Step 5: Once the installation progress completes, the Installation Complete window will then be shown. Click Close to close the window.
Installation Complete Window
Figure 5: Installation Complete Window

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Step 6: Configure Windows Firewall to allow SGate Server to communicate through Windows Firewall.

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  • To Install the SGate LID Service:

Step 1: Run the SCI-LIDSVC.msi installer.
SCI-LIDSVC.msi Setup File
Figure 6: SCI-LIDSVC.msi Setup File

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Step 2: The SGate LID Service Setup Wizard window will be shown. To continue, click Next.
SGate LID Service Setup Wizard Window
Figure 7: SGate LID Service Setup Wizard Window

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Step 3: The Confirm Installation Window will then be shown. Click Next to confirm the installation.
Confirm Installation Window
Figure 8: Confirm Installation Window

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Step 4: The Installing SGate LID Service window will then be shown. Please wait until the installation progress completes.
Installing SGate LID Service Window
Figure 9: Installing SGate LID Service window

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Note

When Windows show an additional window asking users to allow or deny the request, please click Yes to allow the installation.

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Step 5: Once the installation progress completes, the Installation Complete window will then be shown. Click Close to close the window.
Installation Complete Window
Figure 10: Installation Complete Window

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Step 6: Configure Windows Firewall to allow SGate LID Service to communicate through Windows Firewall.

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  • Continue the setup by Product Activation Key Request and Activation:

Step 1: Continue the setup by proceeding with the Product Activation Key Request and Activation.

Knowledge Base Link

Users may refer to How to Request and Activate SGate Server Product License Key for the complete steps on how to activate the SGate Server software._Step 1: Users can now proceed to activate the product.


Common Issues:

NIL

Document Date:

27/02/2020 (Rev 1.0)


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