How to Configure Connection, Controller, and Door Settings for XP-M2000i or XP-M2300i Controller with xPortal3000 Software

Problem (Issue) Statement:

How to configure Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortal3000 software

Description:

A guide to configure Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortal3000 software.

Related Software:

  • xPortal3000

Related Hardware:

  • XP-M2000i
  • XP-M2300i

System Application:

  • Door Access System

Symptom and Finding:

NA

Cause:

For first time configuration on Connection, Controller, and Door settings for XP-M2000i / XP-M2300i controller with xPortal3000 software.


Warning!

We do not recommend controllers and PC communication to be connected via Wifi (using Wifi dongles) as Wifi connection is unstable and can make controller statuses be shown as "Down".

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Summary


To Configure Connection, Controller, and Door Settings

Users can choose EITHER one of the two methods to configure the Connection, Controller, and Door settings.

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Step-by-step Guide:

  • Before configuring connection, controller, and door settings for XP-M1000i / XP-M1300i controller with xPortalNet, ensure that the pre-configure network connection has been complete:

Knowledge Base Link

Users may refer to How to Pre-configure Network Connection for IP Controllers for the complete pre-configuration steps.

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  • Ensure that the xPortal3000 Services is running and dongle license is detected:

Step 1: Open xPortal3000 Server Configuration Manager.

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Step 2: Ensure that the Service State is Running:
xPortal3000 Server Configuration Manager
Figure 1: Service State of the xPortal3000 Server Configuration Manager has to be in Running for xPortal3000 software to operate

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Step 3: If the Service State is Stopped, users have to start the xPortal3000 Services by clicking Start.
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  • Method 1: To configure Connection, Controller, and Door settings manually after assigning static IP address for XP-M2000i / XP-M2300i controller via Web Diagnostic:

Step 1: Assign static IP address for XP-M2000i / XP-M2300i controller via web diagnostic.

Knowledge Base Link

Users may refer to How to Configure IP Address for IP Controllers for the complete configuration steps.

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Step 2: For Connection setup, Open Control Panel > System Setting > Connection.
Connection Icon in xPortal3000 Home Window
Figure 2: Connection icon in System Setting menu

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Step 3: The Connection Setup window will be shown as below:
Connection Setup Window
Figure 3: Connection Setup window

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Step 4: Click Add to add a new connection. The Add Connection window will be shown as below. Fill up the respective field and click OK to save changes.
Add Connection Window
Figure 4: Add Connection window

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Step 5: For Controller Setup, back at System Setting menu, click Controller icon. The Controller Setup window shown as below:
Controller Setup Window
Figure 5: Controller Setup window

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Step 6: Click Add to add a new controller. The Add Controller window will be shown as below. Fill up the respective field and click OK to save changes.
Add Controller Window
Figure 6: Add Controller window

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Step 7: For Door Setup, back at System Setting menu, click Door icon. The Door Setup window will be shown as below.
Door Setup Window
Figure 7: Door Setup window

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Step 8: Click Add to add a new door. The Add Door Window will be shown as below. Fill up the respective field and click OK to save changes.
Add Door Window
Figure 8: Add Door window

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Note

  • TTL In / Out Reader No configuration settings are only applicable when the third party reader is connected directly to the TTL port.
  • If users are not using TTL readers, users can ignore the TTL Reader settings.

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Step 9: The following message window will be shown to indicate that the Record is Added. Click OK to continue.
Record Added Window .
Figure 9: Record Added window

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Step 10: Repeat Steps 7 and 8 if users wished to add a second door to the software database.

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Step 11: The Connection, Controller, and Door settings are configured. Users can now observe the controller and door Status at Device List.

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  • Method 2: To configure Connection, Controller, and Door settings using the Controller Search feature in xPortalNet.

Step 1: At xPortal3000 home window, click Device Lookup icon:
Device Lookup Icon at Home Window
Figure 10: Device Lookup icon at home window

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Step 2: The Controller Discovery windows will be shown as below. Once the connected controllers are discovered, select the controller to be configured and click Configure Controller.
Controller Discovery Window
Figure 11: Controller Discovery window

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Step 3: The Configure Controller window will be shown as below. Users are advised to re-assign the controller's IP address, subnet mask, gateway and Server IP address following the site requirements.
Configure Controller Window
Figure 12: Configure Controller window

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Step 4: After clicking OK, xPortal3000 software will prompt users to enter the web diagnostic password to proceed to update changed settings.
Software Prompting to Enter Web Diagnostic Password
Figure 13: Software prompting to enter web diagnostic password

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Note

Default password: password10

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Step 5: The following message window will be shown once all settings are updated. Click OK.
Settings Are Updated Successfully Window
Figure 14: Settings are updated successfully message window

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Step 6: xPortal3000 software will then show this message window to prompt users to add the controller to the software database. Click Yes to continue.
xPortal3000 Prompts Users to Add the Controller to Software Database
Figure 15: xPortal3000 prompts users to add the controller to software database

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Step 7: The Controller Wizard will be shown. At the Controller Settings window, fill up the respective fields. Click Next to continue.
Controller Settings Window in Controller Wizard
Figure 16: Controller Settings window

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Step 8: The Connection Setting window will then be shown. Fill up respective field and click Nextto continue.
Connection Settings Window in Controller Wizard
Figure 17: Connection Settings window

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Step 9: At the Multi Doors Settings window, check the Is Used checkbox for respective connected doors and continue to fill up the respective fields. Click Next to continue.
Multi Doors Settings in Controller Wizard
Figure 18: Multi Doors Settings window

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Note

  • TTL In/Out Readers are then connected to the respective TTL ports following the TTL In Reader No. and TTL Out Reader No. settings respectively.
  • If users are not using TTL readers, users can ignore the TTL Reader settings.

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Step 10: The Door Access Assignment window will be shown. Check the checkbox for "Skip this steps, I will setup it later" to temporarily skip the setup. Click Next to continue.
Door Access Assignment Window in Controller Wizard
Figure 19: Door Access Assignment window

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Step 11: The Alarm Panel And Input/Output Setting window will then be shown. Check the checkbox for "Skip this steps, I will setup it later" to temporarily skip the setup. Click Next to continue.

Figure 20: Alarm Panel And Input/Output Setting window

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Step 12: At the Summary window, review all the configuration setting for Controller, Connection, and Door Settings to ensure that all settings are correct before clicking Next to proceed.
Summary Window in Controller Wizard
Figure 21: Summary window

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Step 13: The following message window will be shown while software is updating the device settings into the database, Please wait until the process is completed.
Refreshing Controller Record Message Window
Figure 22: Refreshing controller record message window

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Step 14: Once the software successfully updated device settings, the Delivery Report window will be shown as below. Ensure that all fields have "Send OK!" comment, indicating that the respective settings has been successfully sent to the controller. Click Close to continue.
Delivery Report Window
Figure 23: Delivery Report window

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Step 14: The following message prompt will be shown upon completing the Controller Setup Wizard window, click Finish.
Completing the Controller Setup Wizard Window
Figure 24: Completing the Controller Setup Wizard window

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Step 15: The Connection, Controller, and Door settings are configured. Users can now observe the controller and door Status at Device List.

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  • To observe the Controller and Door status at Device List.

Step 1: After completing the Connection, Controller and Door settings using EITHER of the two methods, users can now check the status of the controller and door.

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Step 2: To check the status of the controller, go to xPortalNet Server > Device List > Controller List to verify that the controller Status is Up.
Controller List under Device List Tab
Figure 25: Controller List under Device List tab

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Step 3: To check the status of the door,go to xPortalNet Server > Devices List > Door List to verify that the door Status is Up.
Door List under Device List tab
Figure 26: Door List under Device List tab

Date Documentation:

17/5/2018 (Rev 1.0)

PROOF-READ

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