Why the XP-M1000i Controller's Buzzer Keep Beeping Even Though the Door is Closed

Problem (Issue) Statement:

Why the XP-M1000i controller's buzzer keep beeping even though the door is closed

Description:

Users noticed that the XP-M1000i controller buzzer is consistently beeping even though the door is closed.

Related Software:NIL
Related Hardware:
  • XP-M1000i
  • XP-M1300i
System Application:NIL
Symptom and Finding:
  • The controller's buzzer is consistently beeping even though the door is closed.
Cause:
  • Door sensor is opened (or faulty) while the controller is in Security On mode
  • The controller's tamper is activated
  • The controller is in test mode (diagnostic mode)

Summary:

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Step-by-step Guide:

  • To ensure that the door sensor is functioning and both sensors are in close proximity with one another:

Step 1: Ensure that the door is properly closed, and that the both parts of the door sensor are in close proximity with one another.

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Step 2: If the door is properly closed and both door sensors are in close proximity, users are advised to check if the door sensor is functional by swapping them with a known functioning unit.

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  • To check the tamper of the controller:

Step 1: At the controller board, check and ensure that the controller enclosure is properly closed, and that the tamper switch on the enclosure cover is not activated (opened). 

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Step 2: Ensure that the tamper switch is properly connected to the tamper connector on the controller board.
Location of the Tamper Terminal on the Controller Board
Figure 1: Location of the Tamper Terminal on the Controller Board

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  • To check the Test Mode jumper on the controller:

Step 1: Find the Test Mode jumper on the controller board. Ensure that the jumper is opened, i.e. ensure that the jumper leads are exposed and not connected by any jumper terminals.
Location of the Test Mode Jumper on the Controller Board
Figure 2: Location of the Test Mode Jumper on the Controller Board

Common Issues:NIL
Porting Date:9/4/2019

PROOF-READ

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