Problem (Issue) Statement: | How to troubleshoot the issue where the Transaction or Attendance Report show Unlisted User |
Description: | When generating transaction or attendance report, the report contained the term "Unlisted User" under the column of "Staff Name". |
Related Software: |
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Related Hardware: | NIL |
System Application: | NIL |
Symptom and Finding: | The generated transaction report shows "Unlisted User" as shown below. |
Cause: |
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Solution: | Summary:
. . Step-by-step Guide:
Step 1: Ensure that the card number affected is installed correctly and that the data is sent to all controllers. Knowledge Base Link
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Common Issues: | NIL |
Porting Date: | 22/01/2020 |
PROOF-READ
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