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How to Configure Guard Tour Check Point in xPortalNet Software
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How to Configure the Guard Tour Schedule in xPortalNet Software
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How to Perform the Guard Tour Checking
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How to Configure the Floor Plan in xPortalNet Software
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How to Create Floor Plan Group in xPortalNet Software
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How to Configure Tenant Group in xPortalNet Software
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How to Activate the License File in xPortalNet Software
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How to Configure Transaction Direction for Bi-Directional Turnstile
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How to Configure Partitioning Settings in xPortalNet Software
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After Completing Software Configuration for XP-SNET Controller, the xPortalNet Software Showed Controller "Down" Status
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When Users Flashed Card on the XP-GT3500L, the Controller is Unable to Detect the Card and Does Not Respond to the Flashed Card
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Why is the Physical Door Still Locked by the Electromagnetic Lock Even After Users Send Security Off Command via OPC Client
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Flashed Valid Card to Lift Reader but Users are Still Unable to Press Any Floor Button on Destination Operation Panel (DOP)
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How to Connect Fire Alarm Signal to XP-SNETv2 or XP-SNETv4 Controller
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After Activating Purge Visitor Feature, Several Regular Visitor Records are Missing
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Why is the XP-GTR1200's Buzzer Still Beeping as if Door Forced Open or Door Left Open Status Occurred Even Though the Door is Closed
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How to Perform Auto Database Migration for Existing xPortalNet v1.5 Database
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Why are Users Unable to Generate Door User List Report, with the Software Showing Error Message of "No Staff or Visitor Records Found" in xPortalNet HS Software
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When Users Flashed a Valid Access Card on the Entry Reader, the Reader Responded with a Beep Sound but the Traffic Barrier Gate is Not Triggered Open
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How to Relocate the Existing xPortal2005 Database to a New PC
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How to Check the Current Controller Firmware Version Using the xPortal3000 or xPortalNet Software
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How to Identify XP-M1000i and XP-M2000i Controller Board Compatibility with Different Firmware Versions
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How to Configure Alarm Configuration in xPortalNet Software
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How to Configure Alarm Definition in xPortalNet Software
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How Can I Know of the List of Staff That is Still In or Outside of The Building When Using the xPortal3000 Software
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How to Configure Default Door Access or Floor Access Assignment in xPortalNet Software
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How to Enforce Higher Security Access Control on the Staff Authentication for Door Access in xPortalNet Software
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How to Check The Default Maximum Client Seats Available When Using MicroVMS II Software
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How to Fix the Problem where xPortal3000 Database Initialization Failed When Using Firebird v2.5 in 64-bit Windows
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How to Display Card No. and Card Serial No. to Hex Format in xPortalNet HS Software
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How to Import Staff Record With Card No. and Card Serial No. in Hex Format in xPortalNet HS Software
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How to Use the Restore Translog Tool to Restore Missing Transaction Data in xPortalNet Software
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How to Terminate Sensor Wiring Connection to Extra Inputs on XP-SNET Controller and to Configure the Inputs for Alarm Monitoring Purposes
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How to Terminate Output Wiring Connection to Extra Output Points on XP-SNET Controller and to Configure the Outputs
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How to Add New Field in The Visitor Information in xPortalNet Software
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How to Install the Redundancy Service
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How Do I Create and Print the New Staff Badge Design in xPortalNet Software
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How to Export Staff Record in PDF Format by Using xPortal3000 Software
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Unable to Login to xPortalNet Software Due to Error Message of "Invalid User Account Period!"
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How to Set the Card No Length and Card No Start Position Correctly
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How to Change the Default Door Status Icon from the Floor Plan
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How to Create a New Floor Plan Template in xPortalNet Software
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How to Check The Report of Inactive Users Within a 2 Months Time Period
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How to Import and Configure CAD File as Floor Plan Image
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How to install the Firebird Database v2.5
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How to Set The Door to Auto Release During Certain Hour
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How to Configure xPortalNet Software to Allow User to Access Door During Weekend Only
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How to Clear AntiPassBack Flag for Staff Card
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How to Clear Card Locked Out Flag for Staff Card
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Why is the "User Already Login" Error Message Shown When Login to the xPortalNet Software
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How to Reset the System User's Password Back to the Default Password
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How to Check The Settings Configured by The System User At a Specific Date And Time in xPortalNet Software
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How to Configure XP-M1000i Controller IP Address By Using The Device Discovery Function in xPortalNet Software
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The Safest Way to Delete All Card Records from the Controller
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What is The Fastest Way to Delete Selected Staff Records from The Database
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How to Configure a Temporary Card to Replace a Lost Staff Card
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How to Check Earthing Connection Using a Digital Multimeter
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Why Did the xPortalNet Client Software Showed the Access to the Path is Denied Error Message During Login
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During First Time Registration of Visitor Card User, the Software Showed Error Message of "No Visitor Card is Available"
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Why are Users Unable to Generate Transaction Report with xPortal3000 Client Showing Error Message Indicating "No Data Found"
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How to Setup XP-M1000i PoE Controller
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Why xPortalNet Service Showed "Test Database Connection" Error Message after Running the xPortalNet Services
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How to Configure and Setup XP-SNET-GAC
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How to Configure XP-SNET Controller for Global Antipassback (GAC) Application
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A General Guide for RS-485 Communication
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How to Troubleshoot RS-485 Communication Issue
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How Can I Check the Card Holder Information After He or She Accessed the Door
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How to install the Firebird Database v3.0
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How to Configure the SMS Notification to Notify the User When Fire Alarm is Triggered
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How to Fix xPortalNet Software Hang Problem
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I have just Installed a XP-GT3200 or XP-GTR1200 Controller but it is Not Responding to Flashed Valid Access Card
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Why the Standalone Reader Keeps on Producing Beeping Sound when Door is Closed
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Why is the Staff Name Shown as "Unlisted User" from the Transaction List
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How to Batch Add Staff Record in xPortalNet Software
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How to Add Staff Record using Scan List in xPortalNet Software
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How to Add Staff Record using Import Staff in xPortalNet Software
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Error Message of "SQL Server Does Not Exist or Access Denied" is Shown When Users Attempt to Launch xPortalNet Server (Solution 2)
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How to Setup the xPortalNet Services to Run Automatically after Starting Up the PC
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Why are Users Unable to Delete Door Accessibility Code
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How to Change Staff Card PIN Number in xPortalNet
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How to Install Microsoft SQL Server Express 2014
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What are the Default xPortal Software Login IDs
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How to Create New xPortalNet Software System User ID
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How to Allow Software to Communicate Through Windows Firewall
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I have Just Installed a New XP-GT or XP-GTR Controller but it's Status is Shown as Down in Device List
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How do I Change Verification Mode to Card + PIN Mode in xPortalNet Software
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Can XP-GTR1200L Controller Read Mifare Card
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Why is the Software Showing Slightly Incorrect Card Number from the Latest Event List Window
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How to Configure xPortalNet Software to Prevent Door Access During Holidays
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Why is the Door Lock Always Released at all Times
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How to Reset the XP-M1000x Controller to Factory Default Setting (ColdStart)
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What are the Meanings of the Symbols in the XP-GT or XP-GTR Controller LCD Screen
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Why are Users Unable to Enrol Fingerprint Templates at XP-GT Controller
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Why did the xPortalNet Comm Server Showed 'Cannot Open Database "XPNDB" Requested by the Login. The Login Failed' Error Message During the Initialization of xPortalNet Database
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How to Manually Register XXX.OCX File in Windows Operating System for E-LIP Emulator Application
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How to Connect Fire Alarm Signal to XP-GLS5000 Controller?
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How to Connect XP-GLS5000 Controller to XP-SNET-E32R Extension Board for Lift Masking System Application
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How to Assign XP-GLS5000 Controller to Function as Lift Controller
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How to Configure Connection, Controller, and Door Settings for XP-GLS5000 Controller with xPortalNet HS v1.8 Software
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How to Reset the Standalone Keypad Reader to Factory Default Setting (ColdStart)
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How to Troubleshoot RS485 Communication between Controller and xPortal Software
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How to Troubleshoot RS232 Communication between Controller and xPortal Software
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How to Configure 5 Door Access Code in xPortalNet Software
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Why xPortalNet Software Failed to Send the Test Email for Email Notification Feature
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Why xPortalNet Software Failed to Send the Test SMS for SMS Notification Feature
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How to Configure Door Access Expiry Feature using XP-SNET v4 Controller
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Unable to Start xPortal3000 Server Configuration Manager with the Error Message of "Fail to check database version" Shown by the Software
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How to Connect XP-SK32 Controller to Door Accessories
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How to Troubleshoot General Hardware Problems of the XP-SK32 Controller
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How to Connect XP-SR40 Controller to Door Accessories
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How to Connect XP-M1000x Controller to Door Accessories
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How to Troubleshoot General Hardware Problems of the XP-M1000x Controller
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How to Connect XP-SR1000 Controller to Door Accessories
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How to Connect XP-SR200K Controller to Door Accessories
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Unable to login to xPortal Software Client with the Error Message of "Invalid setting. Please contact administrator"
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How to Add a Software into Antivirus Exception List
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How to Allow a Software Application to Communicate through Windows Firewall
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How to Connect XP-SNET controller to Door Accessories and Extension Boards
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How to Troubleshoot LAN Connection Issues with XP-M2000i or XP-M2300i Controllers
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How to Perform ColdStart Operation for Legacy XP-GT or XP-GTR Controller
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How to Enter into Programming Menu for Legacy XP-GT or XP-GTR Controllers
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How to Set Legacy XP-GT Controllers As Entry and Exit Readers for Single Door Application
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How to Connect Legacy XP-GT3200 or XP-GTR1200 Controller to Door Accessories
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How to Configure Legacy XP-GT or XP-GTR Controllers Using Network Connection
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How to Troubleshoot the Issue where Legacy XP-GT or XP-GTR Controller Status is Shown as Down
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How to Troubleshoot the Issue where the Attendance Report for Legacy XP-GT Controllers Only Show Valid Entry or Valid Exit Transactions
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How to Troubleshoot the Issue where Users are Unable to Enter into Programming Menu of XP-M1000x Controller (Legacy Controller)
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How to Enter into Programming Menu for XP-M1000x Controller (Legacy Controller)
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How to Configure Auto Lock Release Time Zone at XP-M1000x Controller (Legacy Controller)
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How to Change CardPIN Number when Using XP-M1000x Controller (Legacy Controller)
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How to Install Card User using XP-M1000x Controller (Legacy Controller)
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How to Configure the XP-SNET Controller Using Network Connection
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How to Setup Connection, Controller, and Door Settings using xPortal3000 Startup Wizard
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How to Configure Address Setting for XP-SNET Reader and MK800 Reader Interface Module
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How to Change the MasterPIN using the XP-M1000x Controller (Legacy Controller)
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How to Troubleshoot the Issue where XP-SNET Controller is Down
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How to Program Master Cards for XP-SR40 (Legacy Standalone Controller)
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How to Install, Delete and Clear All Cards from XP-SR40 (Legacy Standalone Controller)
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Why the XP-M1000i Controller's Buzzer Keep Beeping Even Though the Door is Closed
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How to Use Device Lookup Feature in xPortal3000 Software
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Why the XP-SR40 (Legacy Standalone Controller) Keeps Sounding Beep Every 1 Second
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How to Troubleshoot the Issue Where Users get "Wrong Time Zone" Transaction And Failed to Gain Door Access
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How to Configure Door Zone Code for AntiPassback Application
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How to Enable AntiPassback Feature for Single Door Controllers
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How to Enable AntiPassback Feature for Multi-Door Controllers
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How to Assign XP-GLS5000 Controller to Function as Alarm Monitoring Controller in xPortalNet HS Server Software
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How to Clean Up Corrupted Microsoft .NET Framework Installations
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How to Troubleshoot .NET Framework v1.1 Error Messages
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How to Edit Daily Attendance Record in xPortalNet Software
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How to Troubleshoot the Issue where the Door is Closed or Not Released Even After Entering the Correct AutoPIN Number
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How to Connect XP-CPRO (Legacy Controller) to Door Accessories and MK800 Reader Interface Module
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How to Configure XP-M1000i or XP-M1300i Controller Using RS485 or RS232 Connection
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How to Troubleshoot the Issue where the XP-M1000i or XP-M1300i Controller is Down
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How to Send or Download Data to the Controller
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What is the Windows OS Requirements for xPortalNet Software
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What is the Windows OS Requirements for xPortal3000 Software
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How to Configure XP-MK800 Address Setting Jumper
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How to Troubleshoot the Issue where XP-SNET Controller is Unable to Send Data to xPortalNet Software
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How to Configure XP-CPRO (Legacy Controller) at xPortalNet Software
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How to Troubleshoot the Issue where the XP-CPRO (Legacy Controller) does not Respond to Flashed Card
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How to Install xPortal2007 Software
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Technical Knowledge Base
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How to Install Microsoft SQL Server Express 2014