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Problem (Issue) Statement: | How to Configure the Detected IP Address for xPortalNet Server PC in xPortalNet Software |
Description: | This article will guide users to configure the detected IP Address for xPortalNet Server PC in xPortalNet software. |
Related Software: | |
Related Hardware: | NIL |
System Application: | NIL |
Symptom and Finding: | NIL |
Cause: | For first time guide to configure the detected IP Address for xPortalNet Server PC in xPortalNet software. |
Solution:
| . . Step 1: Ensure that the xPortalNet Server PC is set as fixed IP Address.
. Step 2: Ensure that xPortalNet Comm Service is running. Click the Show Hidden Icon (1), right-click the xPortalNet Comm Service icon (2), and click Configure Device Communication IP Address (3). Figure 1: Configure Device Communication IP Address in xPortalNet Comm Service Icon . Step 3: The Select IP Address window will then be shown. At the drop-down menu icon for the IP Address field, select the IP Address configured in How to Configure the Software Server PC as Fixed IP Address. Click OK to save the changes.
Figure 2: Select IP Address Window . Step 4: Restart the xPortalNet Comm Service for the changes to take effect. |
Common Issue | NIL |
Date Documentation: | 27/3/2020 (Rev 1.0) |
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