Versions Compared

Old Version 3

changes.mady.by.user Tan Rong Wei

Saved on

compared with

New Version Current

changes.mady.by.user Tan Rong Wei

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Problem (Issue) Statement:

How to configure Suprema devices to integrate with MicroEngine controllers

Description:This article will guide user to configure the Suprema devices to integrate with MicroEngine controllers.
Related Software:xPortalNet v1.5
Related Hardware:MicroEngine controllers that support wiegand output, Suprema FaceStation2, Suprema FaceLite, Suprema BioEntry Plus, Suprema BioLite Net
System Application:NIL
Symptom and Finding:NIL
Cause:For first time guide to configure Suprema devices to integrate with MicroEngine controllers.
Solution:


Warning
titlePre-requisites / requirements
  1. xPortalNet PS v1.5.19.187 and above.
  2. This module is enabled in Demo version. However, a license dongle is required in order to activate the module in full software version.
  3. 'MicroEngine Suprema Comm Services' is required for the integration to work. This services can only be installed on 64-bit OS and must be installed on the same machine as xPortalNet Services.

  4. The Suprema device's IP settings must be configured by referring to Suprema manual. Otherwise, the SDK is not able to connect.

Summary:

.

Step-by-step Guide:

  • Anchor
    Section1
    Section1
    Install Suprema Communication Services:

Step 1: Run MicroEngine Suprema Comm. Services.exe file. When the installation wizard window is opened, click Next.
MicroEngine Suprema Comm Services InstallShield Wizard
Figure 1: MicroEngine Suprema Comm Services InstallShield Wizard


Step 2: As the wizard is ready to begin the installation, click Install.
Ready to Install the Program Window
Figure 2: Ready to Install the Program Window


Step 3: Wait while the installation wizard installs the MicroEngine Suprema Comm. Services.
Installing MicroEngine Suprema Comm Services
Figure 3: Installing MicroEngine Suprema Comm Services


Step 4: Click Finish after completed the installation.
InstallShield Wizard Completed Window
Figure 4: InstallShield Wizard Completed Window


Step 5: MicroEngine Suprema Communication Services should be started automatically after completely installed the service.

You should be able to see MicroEngine Suprema Comm. Services in Windows Services.
MicroEngine Suprema Comm Services Running
Figure 5: MicroEngine Suprema Comm Services Running

.

.

  • Anchor
    Section2
    Section2
    Configure in and out reader:

Step 1: In xPortalNet Server software, go to Server Admin > System Device Setup > Door.

Make sure to select "Suprema" as Model No. and "Standard Wiegand 26 Bit" as Reader Type.

Select the right TTL In Reader No. and TTL Out Reader No.:

I) Select TTL In Reader No. for entry door. You can get valid entry transaction upon access granted at Suprema device.

ii) Select TTL Out Reader No. for exit door. You can get valid exit transaction upon access granted at Suprema device.

Warning
titleReminder

Make sure to connect Suprema device wiegand output to the right TTL port on the contoller.

Example:

If TTL In Reader No. is configured as 1, then connect the Suprema device wiegand output to Reader 1 TTL port on the controller. If it is 2, then connect it to Reader 2 TTL port.

.

.

Enter the Suprema device ID for In Reader and/or Out Reader. Click OK to save the door settings.

Configure Door Setting and Suprema Device in Door Setup
Figure 6: Configure Door Setting and Suprema Device in Door Setup.

.

Info
titleNote

You can find the Suprema device ID from the original packaging box of the device.

.

.

Step 2: After configured the door or controller settings in xPortalNet Server, send door controller settings to controller(s) and device(s).

xPortalNet Client > Device Comm > Send Door Setting

.

.

  • Anchor
    Section3
    Section3
    Retrieve device info /     settings

Step 1: Retrieve the device settings (i.e.: Version, Date Time) from Suprema device to make sure that you have configured the device correctly.

xPortalNet Client >Device Comm > Retrieve Device Setting
Retrieve Version from Suprema Devices
Figure 7: Retrieve Version from Suprema Devices


Retrieve Current Date and Time from Suprema Devices
Figure 8: Retrieve Current Date and Time from Suprema Devices

.

Info
titleKnowledge Base Link

If users encountered the "Failed to retrieved settings from Suprema device due to 'Device not connected'?" message, users can refer to How to Troubleshoot the Issue Where the "Device not connected" Error Message is Shown during Send or Retrieve Settings for Suprema Devices to troubleshoot the issue.

.

.

Note
titleTroubleshooting tips

You can check the Suprema logs for troubleshooting purpose. The log files can be found from the default path "C:\ProgramData\MicroEngine\xPortalNet v1\Server\Suprema\Logs".

If you wish to change the Suprema log folder, read How to Change Log Folder Directory for MicroEngine Suprema Communication Services article.

.

.


Figure 9: Suprema FR / Fingerprint Device Setup Flow

Common Issues:NIL
Porting Date:05/04/2020 (Rev 1.0)

Status
subtletrue
colourYellow
titleproof-read

...

Section
bordertrue


Column
width100%

Related Articles.

Containing the label "face-recognition"

Filter by label (Content by label)
showLabelsfalse
max6
showSpacefalse
sortcreation
reversetrue
cqllabel = "face-recognition" and space = "MKB" and title ~ "!\"How to Configure Suprema Devices to Integrate with MicroEngine Controllers\""


.

...

.

Choices for confluence
_id5ed8b89d4f0af40020ec73cc