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Problem (Issue) Statement:How to add badge in ME Mobile Access application
Description:This article will guide user to add a new badge in ME Mobile Access application. In order to use the Dynamic QR code to gain door access, staff needs to create badge in ME Mobile Access application.
Related Software:xPortalNet, ME Mobile Access application
Related Hardware:NIL
System Application:NIL
Symptom and Finding:NIL
Cause:NIL
Solution:


Warning
titlePre-requisites / requirements

ME Mobile Access Application (Available at Google Playstore or Apple Apps Store)

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Note
titleNotes

The Dynamic QR code feature is applicable to staff ONLY.

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Summary:

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Step-by-step Guide:

  • Anchor
    Section1
    Section1
    Download and install ME Mobile Access application

Step 1: Open Google Play Store (for Android user) or Apple App Store (for iOS user).
 
Figure 1: Google Play Store (Left) and Apple App Store (Right)

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Step 2: Search for 'ME Mobile Access' application, then install the application.
ME Mobile Access App 
Figure 2: ME Mobile Access App

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Step 3: After successfully installed the application, you should be able to see the 'ME Mobile Access' icon somewhere on your mobile desktop.
ME Mobile Access App Icon 
Figure 3: ME Mobile Access App Icon

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  • Anchor
    Section2
    Section2
    Add new badge in ME Mobile Access application

Step 1: Open ME Mobile Access application. Click NEW BADGE to create a new badge.
ME Mobile Access App Home Page 
Figure 4: ME Mobile Access App Home Page

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Step 2: If you have not created any badge yet, you are required to enter Name, Email, Phone no. and Badge Name for the first time badge creation. Else, you just need to enter Badge Name.

Click NEXT.
Create a New Badge 
Figure 5: Create a New Badge

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Step 3: Enter a 6 digit PIN for current badge. Click CONFIRM.
Entering 6 Digit PIN 
Figure 6: Entering 6 Digit PIN

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Step 4: You will be directed to Pre-Register QR page. The QR code that is shown in this page needs to be presented to admin or System User for badge activation.

You may also screenshot the QR code and present to admin or System User for badge activation later.
Pre-register QR Code 
Figure 7: Pre-register QR Code

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Info
titleKnowledge Base Link

See articles below to activate pre-registered badge for the first time in xPortalNet software:

  1. How to activate Dynamic QR code in xPortalNet software through ME Mobile Access application (Staff presents the QR code to System User for activation)
  2. How to Activate Dynamic QR Code in xPortalNet Software on Behalf of Staff Who are Not Able to Present Pre-register QR Code

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Step 5: At this stage, the badge status should show as “Pre-Registered”.

To view the badge status, go to MY BADGE from the main page.
Badge Status Shown as Pre-Registered 
Figure 8: Badge Status Shown as Pre-Registered

Common Issues:NIL
Documentation Date:14/04/2020 (Rev 1.0)

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