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Problem (Issue) Statement: | How to troubleshoot the issue where users still can access all floors after configuring Floor Access Level in xPortalNet software | |||||||||||||||
Description: | Card users are still able to access all floors even after configuring Floor Access Level in xPortalNet software. | |||||||||||||||
Related Software: |
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Related Hardware: | NIL | |||||||||||||||
System Application: | NIL | |||||||||||||||
Symptom and Finding: | After configuring floor accessibility for XP-SNET for lift controller, the card user can still have access to all floors. | |||||||||||||||
Cause: |
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Solution: | Summary:
. . Step-by-step Guide:
Step 1: Check and ensure that the wiring connection between the XP-SNET controller and the XP-SNET-E32R extension board is correct. .
. . Step 2: Also, ensure that the SETTING DIP switch number 1 is turned ON for Lift Access Mode. . .
Step 1: Ensure that the Floor Relay Setup is configured correctly. Refer to the table below for the relay number range and the corresponding XP-SNET-E32R extension board unit number address.
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Step 1: Ensure that the Floor Accessibility Setup is configured correctly and assigned to the affected card user.
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Common Issues: | NIL | |||||||||||||||
Porting Date: | 29/01/2020 |
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