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Problem (Issue) Statement:

How to configure Instruction Control for alarm monitoring system application at xPortalNet HS Client

Description:

A guide to configure Instruction Control for alarm monitoring system application at xPortalNet HS Client

Related Software:

  • xPortalNet HS v1.5.0.22

Related Hardware:

  • XP-GLS5000 v1.16
  • XP- SNET- E32R
  • XP-SNET- E248

System Application:

Alarm Monitoring System

Symptom and Finding:

NA

Cause:

For first time configuration on Instruction Control for alarm monitoring system application at xPortalNet HS Client

Solution:


Warning
titleWarning!
  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary:



Step-by-step Guide:

  • Anchor
    1
    1
    Ensure that the xPortalNet HS Services is Running:

Step 1: Open xPortalNet Comm Service.


Step 2: Ensure that the xPortalNet Comm Service Status is Running.
xPortalNet Comm Service Running Pop-up Message
Figure 1: xPortalNet Comm Service Running Pop-up Message 
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  • Anchor
    2
    2
    Ensure that the alarm monitoring controller settings are configured in xPortalNet Server:

Info
titleKnowledge Base Link

Users may refer to How to Setup Alarm Monitoring System Application Using XP-GLS5000 Controller at xPortalNet HS Server for the complete procedures.

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  • Anchor
    3
    3
    To configure Instruction Control setup at xPortalNet HS client:

Step 1: Go to xPortalNet HS ClientSystem Setting Instruction Control. The Instruction Setup window will be shown as below:
Instruction Setup Window
Figure 2: Instruction Setup Window


Step 2: Click Add to create a new instruction. The Add Instruction window will be shown as below. Fill in the respective fields and click OK to save changes.
Add Instruction Window
Figure 3: Add Instruction Window


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Info
titleNote
  • * represents required field
  • Users can add up to a maximum of 8 Inputs and Outputs in one Instruction Setup.

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Step 3: Repeat steps 1 and 2 to add additional Instruction Setups as necessary.


Step 4: The following message window will be shown Record Added and click OKbutton.
Record Added Window
Figure 4: Record Added Window
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  • Anchor
    4
    4
    To send Door Setting to Controller after complete the configuration:

Step 1: After completing the configuration settings, users MUST send all settings to the controller.


Step 2: Go to Device Comm>Send Door Setting.
Send Door Setting Button
Figure 5: Send Door Setting Button


Step 3: Select the controller to send all settings. Click Send All Settings to send all configuration settings to the selected controller.


Step 4: The Delivery Report will be prompted. Ensure that software have sent all configuration settings successfully.
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  • Anchor
    5
    5
    To observe the device status:

Step 1: To check the status of the controller, go to xPortalNet HSClient>Device List>Controller List to verify that the controller Status is Up.
Controller List Under Device List Tab
Figure 6: Controller List under Device List tab

Step 2:To check the status of the controller, go to xPortalNet HSClient>Device List>Alarm Controller Listto verify that the alarm controller Status is Up.
Alarm Controller List under Device List Tab
Figure 7: Alarm Controller List under Device List tab


Step 3: To check the status of the controller, go to xPortalNet HS Client>Output List to verify that the output Status is OFF.
Output List Under Device List Tab
Figure 8: Output List under Device List tab




Common Issue:

NA

Date Documentation:

28/5/2019 (Rev 1.1)

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