How to troubleshoot the issue where the Transaction or Attendance Report show Unlisted User
When generating transaction or attendance report, the report contained the term "Unlisted User" under the column of "Staff Name".
- xPortal2005
- xPortal2007
- xPortal3000
- xPortalNet
The generated transaction report shows "Unlisted User" as shown below.
Figure 1: Event Listing Report in xPortal2005
- The card number has already been installed in the controller but yet to be installed in the software.
- The card number is yet to be installed in both the controller and software.
Summary:
To install the card number properly.
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Step-by-step Guide:To install the card number properly:
Step 1: Ensure that the card number affected is installed correctly and that the data is sent to all controllers.
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