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Problem (Issue) Statement: | Why are users unable to login to xPortal3000 Client | ||||||||||
Description: | Users get error messages when attempting to login to the xPortal3000 Client. As a result of that, users are unable to access xPortal3000 Client software. | ||||||||||
Related Software: |
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Related Hardware: | NIL | ||||||||||
System Application: | NIL | ||||||||||
Symptom and Finding: |
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Cause: |
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. . Summary:
. Step-by-step Guide:
Step 1: Users have to start the xPortal3000 Server Configuration Manager and ensure that the xPortal3000 Server Service is running in the background. . .
Step 1: Users have to add the xPortal3000 software into Windows Firewall exception list.
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Common Issues: | NIL | ||||||||||
Porting Date: | 10/4/2019 |
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