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Problem (Issue) Statement:

How to Check The Report of Inactive Users Within a 2 Months Time Period

Description:

By using Dormant Staff Card Report function, it can generate the report of inactive user within a certain time period.

The report will show the card users whom did not flash card (valid entry / exit) for a period of inactive days that is selected by user as compared with today’s date; the inactive days are calculated based on 'Start Date' if user never flash the card at all.

Related Software:

xPortalNet v1.5.0.96 or higher

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:

Warning

title	Warning!

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable
Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary

To Generate the Inactive User Report.

Step-by-step Guide:

To Generate the Inactive User Report:

In these steps, user will be guided to generate the inactive user report.

Step 1: Run xPortalNet Client.

Step 2: Go to Reports > Dormant Staff Card Report.

Step 3: Please select the Inactive Days and Sort Order according to your preferences.

Step 4: In this step, we will select 60 days to retrieve inactive user count for a 2 months period.
Select Dormant Card Options Image Modified
^{Figure 1: Select Dormant Card Options.}

Dormant Card Options Field Description Image Modified
^{Table 1: Dormant Card Options Field Description.}

Tip

title	Tips

If Custom field is selected, please specify the count of inactive days by entering the number or using the up and down arrow.
The maximum number that can be entered is 360.

Step 5: Click OK to view the report. The Days of Inactive count can be seen from the report.
Dormant Staff Card Report Image Modified
^{Figure 2: Dormant Staff Card Report.}

Info

title	Information

If the Door Code, Date and Time are blank, it indicates the user is never flash the card at all. Hence, the inactive days are calculated based on 'Start Date' of user profile.

Note

title	No Record Found

If this error message is shown, it means no staff is being inactive at the moment.
No Data Found Message
^{Figure 3: No Data Found Message.}

Document Date

23/08/2018 (Rev 1.0)

Status

subtle	true
colour	Yellow
title	Proof-read

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Section

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Column

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Versions Compared

Old Version 4

New Version Current

Key

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

Summary

To Generate the Inactive User Report.

Step-by-step Guide:

To Generate the Inactive User Report:

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