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Problem (Issue) Statement:How to activate the pre-registered badge by using the Activation Code in ME Mobile Access
Description:This article will guide user to activate the pre-registered badge by using the Activation Code in ME Mobile Access
Related Software:xPortalNet, ME Mobile Access application
Related Hardware:Q series controller and MicroEngine QR Code reader
System Application:NIL
Symptom and Finding:NIL
Cause:NIL
Solution:


Warning
titlePre-requisites / requirements
  1. MicroEngine Software that support QR Code feature
  2. ME Mobile Access Application (Available at Google Playstore or Apple Apps Store)
  3. Activation Code of the First time badge activation (for Dynamic QR Code) that is included in First Time Activation email
  4. Pre-registered badge in ME Mobile Access application

Registered Badge
Figure 1: Registered Badge

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Note
titleNotes

The Dynamic QR code feature is applicable to staff ONLY.

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Summary:


Step-by-step Guide:

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    Section1
    Enter Activation Code for pre-registered badge

Step 1: From the main page of ME Mobile Access application, go to MY BADGE menu.
ME Mobile Access Application Main Page 
Figure 2: ME Mobile Access Application Main Page

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Step 2: Select the pre-registered badge.
Selecting the Pre-Registered Badge 
Figure 3: Selecting the Pre-Registered Badge

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Step 3: Enter the activation code into the provided field. Click CONFIRM.
Entering the Activation Code 
Figure 4: Entering the Activation Code.

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Info
titleNote

Activation code refers to the text string of the First Time Activation QR Code. This Activation Code is included in First Time Activation email after performed first time badge activation in xPortalNet software. Read How to Activate Dynamic QR Code in xPortalNet Software on Behalf of Staff Who are Not Able to Present Pre-register QR Code article.

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Step 4: A Success message will be shown after successfully activated the badge. Click OK.
Success Message 
Figure 5: Success Message

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Step 5: Scan Dynamic QR page will be opened. You can start using the dynamic QR code to gain door access. This dynamic QR code will change every 3 seconds.
Scan Dynamic QR Page 
Figure 6: Scan Dynamic QR Page

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Step 6: The badge status will change to Activated after successfully activated the badge. To view the badge status, go to MY BADGES from the main page.
Badge Status Shown as Activated 
Figure 7: Badge Status Shown as Activated

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Step 7: Scan the dynamic QR code at QR code reader (Q80MS). You should get valid entry or valid exit transaction.
Valid Entry Access Transaction 
Figure 8: Valid Entry Access Transaction

Common Issues:NIL
Porting Date:14/04/2020 (Rev 1.0)

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