...
Problem (Issue) Statement: | How to troubleshoot the issue where xPortal2007 cannot initialize database during the first time installation of the software | |||||||||||||||||||||||
Description: | This article will guide users to troubleshoot the issue where xPortal2007 cannot initialize database during the first time installation of the software. | |||||||||||||||||||||||
Related Software: |
| |||||||||||||||||||||||
Related Hardware: | NIL | |||||||||||||||||||||||
System Application: | NIL | |||||||||||||||||||||||
Symptom and Finding: | xPortal2007 prompts the following error message when users attempted to log in to the xPortal2007 Server software application. | |||||||||||||||||||||||
Cause: |
| |||||||||||||||||||||||
Solution: | Summary:
. . Step-by-step Guide:
Step 1: Check and ensure that Firebird Server is properly installed in the xPortal2007 Server PC.
. .
Step 1: At the Server PC desktop, right-click your taskbar > Task Manager > Services tab > Open Services. The Services window will then be shown. Ensure that the Firebird Server status is Running. . Step 2: If the Firebird Server status is not running, right-click on the service and click Start. . .
Step 1: Right-click on xPortal2007 Server > Properties. . Step 2: At the Compatibility tab, tick the Run this program as an administrator tickbox. . Step 3: Repeat step 1 and step 2 for the xPortal2007 Client icon. | |||||||||||||||||||||||
Common Issues: | NIL | |||||||||||||||||||||||
Porting Date: | 13/02/2020 |
...
Choices for confluence | ||
---|---|---|
|