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Problem (Issue) Statement: | During first time registration of visitor card user, the software showed error message of "No Visitor Card is Available" | ||||||||||
Description: | Why did the software showed the "No visitor card is available" error message during the first time registration of the visitor card user? | ||||||||||
Related Software: |
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Related Hardware: | NIL | ||||||||||
System Application: | NIL | ||||||||||
Symptom and Finding: | After installing the xPortalNet software, user would like to run Visitor Management System for the first time and assign visitors with a visitor card access. However, the software then prompts the error message to indicate "No visitor card is available", as shown below:
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Cause: | This is caused by user / installer not pre-defining cards in the Card Record database. | ||||||||||
Solution: |
. . Summary:
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Info | ||
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Users can refer to How to Setup Visitor Management System on xPortalNet Software to continue the registration for visitor. |
Common issue
NIL
Date Documentation:
17/10/2018 (Rev 1.0)
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