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Problem (Issue) Statement: | How to troubleshoot the issue where users cannot login to xPortal2007 software | ||||||||||
Description: | This article will guide users on how to troubleshoot the issue where users cannot login to xPortal2007 software. | ||||||||||
Related Software: | xPortal2007 | ||||||||||
Related Hardware: | NIL | ||||||||||
System Application: | NIL | ||||||||||
Symptom and Finding: | Users are unable to login to xPortal2007 software. | ||||||||||
Cause: | The database is yet to be initialized. Users have to initialize the database in order to use the software | ||||||||||
. . Summary:
. Step-by-step Guide:
Step 1: Users are required to initialize the software database in order to use the software.
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Common Issues: | NIL | ||||||||||
Porting Date: | 22/4/2019 |
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