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Problem (Issue) Statement: | How to troubleshoot the issue where xPortalNet software failed to authenticate license file | |||||||||||||||
Description: | License for the software can come in two different forms: (i) USB dongle license; (ii) machine license file. This article will guide users on how to troubleshoot the issue where xPortalNet software failed to authenticate license file. | |||||||||||||||
Related Software: |
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Related Hardware: | NIL | |||||||||||||||
System Application: | NIL | |||||||||||||||
Symptom and Finding: | The software prompted the following messages after loading the license file: .
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Cause: |
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Solution: |
. . Summary:
. Step-by-step Guide:
Step 1: Please load the correct license file to the correct Server PC.
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Common Issues: | NIL | |||||||||||||||
Porting Date: | 23/4/2019 |
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