The Safest Way to Delete All Card Records from the Controller

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Step-by-step Guide: 

• To Send Delete Card Command:

In these steps, user will be guided to send delete card command to the controller.

Step 1: Run the xPortalNet Client.

Step 2: Go to Device Comm > Send Staff Setting.

Step 3: At the Send Card Settings window, perform the following steps:

• Select which controller you want to clear the Card Records.
• Check All Card checkbox.
• Click Delete Card.

^{Figure 1: Send Delete Card command.}

Step 4: Please wait until sending command completed. Make sure No Error from the Delivery Report. Click Close.

^{Figure 2: Sending Delete Card Delivery Report.}

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Step 1: Verify the deleted Card Records in the controller after sending Delete Card command. 

Step 2: Go to Device Comm > Retrieve Device Setting.

Step 3: At the Retrieve Door Settings window, perform following steps:

• Select which controller you want to retrieve the Card Records.
• Click Card Data.

^{Figure 3: Retrieve Card Data command.}

Step 4: Check All Card and Selective Retrieve from the Card Holder Selection window. Click OK.

^{Figure 4: Card holder selection window.}

Step 5: Please make sure No Error from the Delivery Report. Click Close.

^{Figure 5: Sending Get Card Data Delivery Report.}

Step 6: The Delivery Report should be displayed as following. Total Card Found must be 0 which indicates no records stored in the controller.

^{Figure 6: Card Records Found Delivery Report.}

Step 7: Finished.