Problem (Issue) Statement: | Flashed Valid Card to lift car reader but unable to select floor buttons |
Description: | Site layout consisted of 1 unit of SNET, 2 units of E32R extension relay board and 2 units of Plato readers to control 2 units lift panel within 2 units lift car. |
Related Software: | |
Related Hardware: | /wiki/spaces/FRN/pages/104202349, E32R extension board and Plato reader C80S v6.07 |
System Application: | Lift Masking System |
Symptom and Finding: | When a valid card is flashed on the lift car reader, the controller recorded a 'Valid Entry Access' transaction. When checked, the hardware DIP switches for SNET, E32R, and Plato readers are configured properly. |
Cause: | Software configuration for unit no. of 'Lift Panel' for lift panel 2 is discovered to be incorrect. |
Solution: | Summary
Step1: Go to xPortalNet Server> Server Admin > System Device Setup > Lift Panel.
Note Lift No. setting for Lift is same as Unit No setting for doors.
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Date Documentation: | 23/3/2018 |
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