How to Troubleshoot the Issue Where XP-M1000X (Standalone) is Unable to Read the Flashed Card and Does Not Respond with Any Beep Sound

Problem (Issue) Statement:

How to troubleshoot the issue where XP-M1000X (Standalone) is unable to read the flashed card and does not respond with any beep sound

Description:

When users flashed a valid access card to the standalone XP-M1000X controller, the reader is unable to read or detect the flashed card, and does not respond with any beep sound.

Related Software:

NIL

Related Hardware:

  • XP-M1000X

System Application:

NIL

Symptom and Finding:

When users flashed a valid access card to the standalone XP-M1000X controller, the reader is unable to read or detect the flashed card, and does not respond with any beep sound.

Cause:

  • The settings of the standalone XP-M1000X controller is configured incorrectly.

Solution:







Summary:

  • To check the configuration for standalone XP-M1000X controller.


Step-by-step Guide:

  • To check the configuration for standalone XP-M1000X controller:

Step 1: Enter Programming Menu for XP-M1000X controller.

Knowledge Base Link

Users may refer to How to Enter into Programming Menu for XP-M1000x Controller for the complete steps to enter Programming Menu.

.

.

Step 2: Press for Sys Menu > 2 for Door Para. The Door Para menu will be shown. Press to proceed to the next menu. Continue pressing until the Reader menu as shown below.
Reader Menu
Figure 1: Reader Menu

.

Step 3: Press to toggle the settings selection until it is selected as "ABATr2" for MicroEngine controller. 

.

Step 4: Press to continue to the next menu until the Internal Reader (INT. Rdr) menu is shown as below. Ensure that the INT. Rdr menu is selected as "ON". Press to toggle the settings selection if necessary.
INT. Rdr Menu
Figure 2: INT. Rdr Menu

.

Step 5: Press until users see the Save Changes screen. Press again to confirm saving the changes.
Save Changes Screen
Figure 3: Save Changes Screen

.

Step 6: If the issue persists, users can try to flash a different access card to the controller to confirm if the access card is faulty.

.

Step 7: Alternatively, users can also remove the controller from the casing housing to determine if there are other frequencies that might be interfering with the controller from reading the flashed card.

.

Step 8: If all the above steps are followed but the problem still persisted, send the controller to MicroEngine office for checking and repair.

Common Issue

NIL

Date Documentation:

14/4/2020 (Rev 1.0)

PROOF-READ

.

Related Articles.

Containing the label "xp-m1000x"

Filter by label

There are no items with the selected labels at this time.

.


.

© MicroEngine Technology Sdn Bhd (535550-U). All rights reserved.