Problem (Issue) Statement: | How to troubleshoot the issue where the Attendance Report for legacy XP-GT controllers only show Valid Entry or Valid Exit transactions | |
Description: | When the Attendance Report is generated for the legacy XP-GT controllers, the Attendance Report only showed Valid Entry or Valid Exit transactions. The staffs clocked in and out daily, but the issue still persists. | |
Related Software: |
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Related Hardware: |
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System Application: | NIL | |
Symptom and Finding: | After generating the Attendance Report, users noticed that all the transactions are shown as "Valid Entry"or "Valid Exit" transactions only. | |
Cause: | A single unit of legacy XP-GT controller cannot be used as both entry and exit reader at the same time. Users have the following options:
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Solution: | Summary:
. Step-by-step Guide:
Step 1: Please configure the legacy XP-GT controller accordingly based on the option selected at site.
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Common Issues: | NIL | |
Porting Date: | 2/4/2019 |
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