Problem (Issue) Statement: | How to troubleshoot the issue where the Mifare Card ID Number is not shown in xPortal3000 software | |
Description: | Users are unable to read Mifare Card ID number using the Read Card feature in Staff Detail Setup window. | |
Related Software: |
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Related Hardware: | NIL | |
System Application: | NIL | |
Symptom and Finding: | When users attempt to read the Mifare Card ID using the card reader, the xPortal3000 software showed the following message windows: .
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Cause: | The Card ID number is yet to be programmed into the Mifare card. The Mifare card does not contain any ID data. | |
Summary:
. . Step-by-step Guide:
Step 1: Users have to first write the Card ID number to the Mifare card.
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Common Issues: | NIL | |
Porting Date: | 30/10/2019 |
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