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Problem (Issue) Statement: | How to send or download data to the controller | ||||||||||
Description: | This article will guide users on how to send or download data to the controller. | ||||||||||
Related Software: |
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Related Hardware: | NIL | ||||||||||
System Application: | NIL | ||||||||||
Symptom and Finding: | NIL | ||||||||||
Cause: | For first time guide on how to send or download data to the controller. | ||||||||||
Solution: |
. . Summary:
. Step-by-step Guide:
Step 1: Go to xPortalNet Client > Device Comm > select either of the available menu.
. . As an example, this article will guide users on how to send door settings: Step 2: Select the controller which the settings are to be sent. Users can select more than one controller at a time to automate the process. Click on the item to be sent to the controller. Alternatively, users can also choose to Send All Settings. . Step 3: The Send Data and Command window will then be shown. Please wait until the data sending process is completed. . Step 4: The Delivery Report will then be shown after the data sending process has been completed. Check and ensure that there are no errors upon completion. . | ||||||||||
Common Issues: | During Step 3, if there are errors in sending data to the controller, as shown in the following screenshot, . Check and ensure that the target controller status is shown as "Up". Troubleshoot the issues for the controller connectivity and re-try sending data to the affected controller(s) again. | ||||||||||
Porting Date: | 17/4/2019 |
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