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Problem (Issue) Statement:

How to setup Connection, Controller, and Door settings using xPortal3000 Startup Wizard

Description:

This article will guide users to setup Connection, Controller, and Door settings using xPortal3000's built-in Startup Wizard. 

Related Software:
  • xPortal3000
Related Hardware:NIL
System Application:NIL
Symptom and Finding:NIL
Cause:For first time guide on how to setup Connection, Controller, and Door settings using xPortal3000's built-in Startup Wizard.


Warning
titleWarning!
  • Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

  • Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Step 1: Login to xPortal3000 Client. Click Startup Wizard icon. The Startup Wizard window will be shown. Click on Hardware icon.
Startup Wizard Window
Figure 1: Startup Wizard Window

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Step 2: The following window will then be shown. Select the corresponding operating mode of the controller, and click New Controller Wizard icon.
Selecting the Operating Mode and Clicking New Controller Wizard Icon
Figure 2: Selecting the Operating Mode and Clicking New Controller Wizard Icon

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  • Anchor
    configure
    configure
    To configure Controller, Connection, and Door:

Step 1: The Controller Wizard window will then be shown after users click on New Controller Wizard icon. This window displayed all the controllers supported in the xPortal3000 software. If the controller model is not listed in this list, this means that the controller is not supported for the respective software version. Click Next to continue.
Controller Wizard Window
Figure 3: Controller Wizard Window

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Step 2: The Controller Settings window will then be shown. Enter the information of the controller accordingly and click Next to continue.
Controller Settings Window
Figure 4: Controller Settings Window

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Step 3: Next, the Connection Settings window will be shown. Enter the information of the connection accordingly and click Next to continue.
Connection Settings Window
Figure 5: Connection Settings Window

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Info
titleNote

Note that the screenshot shows the settings for a connection using LAN connectivity.

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Step 4: The Door Settings window will then be shown.  Enter the information of the door accordingly and click Next to continue.
Door Settings Window
Figure 6: Door Settings Window

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Step 5: The Door Access Assignment window will then be shown. If users are configuring door access for the first time and there are no Staff Records or Time Zones configured yet, users can choose to skip this step by ticking the Skip this step. I will setup it later checkbox. Click Next to continue.
Door Access Assignment Window
Figure 7: Door Access Assignment Window

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  • Anchor
    summary
    summary
    To check report summary:

Step 1: Once users have configured the Controller, Connection, and Door settings, the Summary window will be shown. Click Next to continue.
Summary Window
Figure 8: Summary Window

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Step 2: The software will then prompt the following message to allow the software to refresh the controller records to reflect the new changes. Click OK to continue.
Please wait for a moment while refreshing the controller record Message
Figure 9: Please wait for a moment while refreshing the controller record! Message

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Step 3: In the Delivery Report window shown next, make sure that all the sending of data to the controller is OK. Click Close to exit from the window.
Delivery Report Window
Figure 10: Delivery Report Window

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Step 4: The software will then prompt 2 similar windows. Users can ignore this message and click Oto continue.
No Data to Send Window
Figure 11: No Data to Send Window

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  • Anchor
    test
    test
    To test configured Connection:

Step 1: After the No Data to Send window, the Completing the Controller Setup Wizard window will be shown. Users can click on Test Connection to test the configured connection point.
Completing the Controller Setup Wizard Window
Figure 12: Completing the Controller Setup Wizard Window

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Step 2: Ensure that the following window is shown to indicate that the controller's status is Up.
This Controller is UP Message}
Figure 13: This Controller is UP Message

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Step 3: At the Diagnose Controller window, ensure that the status of all the tests are passed with a green tick. Click Close to continue.
Diagnose Controller Window
Figure 14: Diagnose Controller Window

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Step 4: Back at the Completing the Controller Setup Wizard window, click Finish to exit from the window.
Finishing the Process
Figure 15: Finishing the Process

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Step 5: At the Device List window, the controller and door should have the statuses as Up respectively.
Controller Shown as Up
Figure 16: Controller Shown as Up

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Door Shown as Up
Figure 17: Door Shown as Up

Common Issues:NIL
Porting Date:8/4/2019

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