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Users failed to send the Test Sending SMS in order to test the setup for SMS Notification feature.

• xPortalNet

• No connection between Server PC and GSM Modem
• SMS Notification is turned off.
• Incorrect GSM Modem Comm Port No.

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Step 1: Users have to ensure that the GSM Modem unit is powered on, and is connected to the Server PC.

Step 2: Check and ensure that there is a SIM card properly inserted into the SIM card slot.

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  To turn on the SMS Notification feature:

Step 1: Go to xPortalNet Server > System Properties > Modify > Email & SMS tab. The Email & SMS window will be shown. At the SMS Notification field, select "Yes". Click OK to save the changes.

Figure 2: SMS Notification Field in Email & SMS Window

Step 2: The software will then prompt the following message windows to indicate that the record is updated and to remind users to download the settings to the respective controllers.

Figure 3: Record Updated Window

Figure 4: Message to Remind Users to Please go to xPortalNet Client software to download the settings (Device Comm → Send Door Controller Settings → Door Parameters)

Step 3: Back at the System Properties window, click Close to exit from the window.

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  To configure the GSM Modem Comm Port No correctly:

Step 1: Users should check from the Device Manager window to see which comm port is the GSM Modem connected to in the Server PC.

Step 2: Go to xPortalNet Server > System Properties > Modify > Email & SMS tab. The Email & SMS window will be shown. At the GSM Modem Comm Port field, select the correct comm port to which the GSM Modem is connected to. Click OK to save the changes made.

Figure 5: Choosing the Correct GSM Modem Comm Port Number

Step 3: The software will then prompt the following message windows to indicate that the record is updated and to remind users to download the settings to the respective controllers.

Figure 6: Record Updated Window

Figure 7: Message to Remind Users to Please go to xPortalNet Client software to download the settings (Device Comm → Send Door Controller Settings → Door Parameters)

Step 4: Back at the System Properties window, click Close to exit from the window.