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Problem (Issue) Statement:

How to Set the Card No Length and Card No Start Position Correctly

Description:

The Card No Length is to determine the length of the staff's card number that will be displayed in the xPortalNet software. The maximum length is 16, while the minimum length is 6. The Card No Start Position is to determine the position from which the card number will be retrieved, it can be from position 1 until position 11.

Related Software:

xPortalNet v1.5.0.116 or higher

Related Hardware:

NIL

System Application:

Door Access System

Symptom and Finding:

NIL

Cause:

NIL

Solution:

Warning

title	Warning!

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable
Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

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Summary

To Set the Card No Length and Card No Start Position.

Step-by-step Guide:

To Set the Card No Length and Card No Start Position:

In these steps, user will be guided to set the Card No Length and Card No Start Position.

Step 1: Run xPortalNet Server.

Step 2: Go to Server Admin > System Properties.

Step 3: At General Tab, find the Card No Length and Card No Start Position field.
Image Modified
^{Figure 1: General Tab.}

Card No Length and Card No Start Position
^{Figure 2: Card No Length and Card No Start Position.}

Step 4: Update the field according to your preferences. It is recommended to use the following example.

Tip

title	Information

By default the Card No Length is 6 and Card No Start Position is 11.

Card No: 0000001611495989

Card No Length: 6 Card No Start Position: 1
Image Modified
^{Figure 3: Example 1.}

Card No Length: 6 Card No Start Position: 11

^{Figure 4: Example 2.}

Step 5: Specify the value for the Card No Length and Card No Start Position fields by clicking the up and down button.

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Step 6: Click OK to confirm and save the changes.

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Step 7: "Record Updated!" message will be shown.
Record Updated Message Image Modified
^{Figure 5: Record Updated Message.}

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Step 8: Login to xPortalNet Client software and download the settings.
Download the Settings at Client Software Message Image Modified
^{Figure 6: Download the Settings at Client Software Message.}

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Step 9: Flash card to reader to verify the settings is correct.

Document Date

23/08/2018 (Rev 1.0)

Status

subtle	true
colour	Yellow
title	Proof-read

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Section

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Column

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Versions Compared

Old Version 4

New Version Current

Key

Users are not recommended to run any xPortal software in Windows XP operating system as the system is unstable

Users are also advised to stop the xPortal Services before shutting down the Server PC to prevent any missing transaction issues.

Summary

To Set the Card No Length and Card No Start Position.

Step-by-step Guide:

To Set the Card No Length and Card No Start Position:

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